Solving Problems with Data and Collaboration

How long have you been with Equifax and what is your role?

I’ve been with Equifax Australia as a Lead Data Scientist for the past three years.

As a data scientist, my role involves taking a business problem, forming a hypothesis or proposed explanation, using data to validate that explanation, and developing practical, effective solutions. 

What was the path you took to get to where you are today?

I hold a PhD that focused on assimilating satellite data into flood forecasting models, as well as a Bachelor of Science and a Bachelor of Engineering with majors in Applied Mathematics, Physics, and Civil Engineering.

My career path reminds me of bushwalking off the trail without a map or compass—it hasn’t been linear, but it’s been rewarding. I’ve taken on diverse roles in various industries, always gravitating toward positions where I feel valued and fulfilled. Opportunities that involve collaborating with people and solving problems that deliver tangible value are the ones I find most satisfying—more so than simply delivering the most technical solution to a problem.

How has building connections with people supported your learning and career growth?

We all build connections for many reasons. I feel life is more enjoyable when you share it with others. 

When I’m stuck on something, I often reach out to someone I trust for advice or guidance. Good connections can save you from wasting hours heading down the wrong path. I’ve learned a great deal from the people around me.

Connections also bring new perspectives. There’s a saying: “You don’t know what you don’t know.” By connecting with others, I’ve gained fresh perspectives, insights and ideas I wouldn’t have thought of on my own.

When it comes to career growth, I would say that a lot of opportunities came about because of connections made. For example, I was only able to transition out of academia because of a connection who knew what I was capable of, and referred me to my previous workplace. The saying “If you want to go fast, go alone; if you want to go far, go together” is often stuck in my head.

How have you developed your understanding of what problems the business and people need solving?

By actively listening to people and the business. Everyone talks about problems and where they see value. When there are meetings with any key stakeholders, I will look to understand their pain points and then focus my efforts on addressing them while minimising distractions.

You enjoy solving problems—how has this helped you in your career?

I’m a competitive person, and I find great satisfaction in the process of solving problems.

For me, changing my mindset from solving ‘interesting’ problems to solving ‘valuable’ problems has really helped my career. Particularly because it gains buy-in from business stakeholders. 

I’m dedicated to delivering impactful solutions that truly matter. This mindset reminds me of a story from my high school days when I worked at McDonald’s to save up for my first car. One day, the store manager brought me a cheeseburger I had made and asked, “If you came to the store craving a cheeseburger, would you be happy spending your $2 on this?” That interaction left a lasting impression on me—it taught me to always strive towards delivering results that I would personally accept if I were the client or stakeholder.

What is one piece of advice you would give to your younger self?

For every difficulty you face, you will always find a solution.

Learn more about available opportunities at Equifax.