Customer Service
When you become a valued member of one of our high-performing Customer Service teams, you will be in a great position for career growth. Whether assisting our Fortune 500 clients or our invaluable consumers, our Customer Service teams are on the front lines ensuring a positive experience across multiple communications channels. At Equifax, you can chart your own path - grow and develop through experiential and formal learning, certifications, and tuition reimbursement.
Hear From Our Team
Taking a Chance
Aparna Shah, General Manager of USIS Direct-To-Consumer, is constantly adding to her skills toolbox, and that is one of the things that has helped her growth in Equifax. Watch as she describes how Equifax took a chance on her and gave her a golden opportunity.
Building a Strong Foundation: From Army Veteran to President of Workforce Solutions at Equifax
Chad Borton, Executive Vice President and President of Workforce Solutions at Equifax, shares his insights on building a successful career, developing strong leadership skills, and the importance of having a strong work ethic.
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Showing Up As Your Authentic Self
Jerald Jackson, VP of Client Implementations, discusses how his background in music overlaps with his successes at work. Watch as he also speaks on the importance of showing up as your authentic self in the work place.
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“I am very proud to lead an initiative that genuinely brings the customer’s voice to the center of decision-making. We look at our customer, listen carefully, deeply understand them, know what they think, feel, and say, so that we can feed that back into our processes. We also engage people in delivering results that lead to positive experiences.”
“Since the beginning my managers have influenced me by giving me continuous feedback and also challenging me. I embrace each time my the new challenges as this is an opportunity to grow my career.”
“As a young professional, Equifax has helped me thrive in both my personal and professional life thanks to the unmatched Work/Life balance and amazing leadership they have in place.”
“My management has been really supportive with my development over the years. I've always felt like I've had leaders that invested in me and made me feel valued.”
