Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
SUMMARY OF ROLE HERE (
What you’ll do:
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Follow security processes & procedures at all times when performing expected duties due to the visibility of personal data.
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Regular attendance is an essential function of the job and is required.
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Deliver outstanding service by addressing inquiries, resolving concerns, processing requests, validating data and exceeding customer expectations using EWS applications, such as G-Suite.
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Collaborate effectively with colleagues across departments to ensure a seamless customer experience and service delivery.
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Embrace a culture of continuous learning, readily adapting to new products, services, and work processes.
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Stay informed about industry trends and maintain current knowledge of company products and services.
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Achieve and surpass established targets and performance goals.
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Other duties as assigned
What experience you need:
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High School Diploma (or equivalent).
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B2+ English proficiency.
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6 month minimum experience in any job with attention to details while engaging with customers while navigating multiple system tools. Example: mortgage industry, tax preparation services, insurance claims, direct or indirect customer service.
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Ability to organize work duties and perform job functions independently preferred
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Ability to effectively navigate complex system tools in order to support multiple products
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Must possess the ability to function in a fast-paced, demanding, high growth environment, and be client-satisfaction oriented.
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Strong listening skills
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Strong key-boarding skills
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Must show excellent attention to detail.
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Must maintain the highest level of integrity, courtesy, and respect while interacting with clients, Equifax employees, and business contacts.
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Must adhere at all times to security requirements.
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Must exhibit strong organizational, problem-solving, and analytical skills.
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Must have experience with email and be able to navigate with common desktop software such as G-Suite
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Must have excellent listening, oral, and grammatical communication skills.
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Must have strong interpersonal skills and professional attitude.
What could set you apart: .
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A positive attitude, a strong work ethic, and a commitment to continuous learning and development.
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Ability to work effectively both independently and as part of a team while managing multiple priorities.
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
