Head Of Quality Engineering

Work Location - Sydney ONLY

As the Head of QE, you will lead a diverse, cross-functional team of professionals to drive excellence across our testing lifecycle and product portfolio. You will act as a strategic technical partner and subject matter expert, collaborating across regions, tribes and programs to ensure our products meet the highest standards of quality,  performance, resilience, and production readiness.

What you’ll do 

• Execution: Oversee the creation of test strategies and detailed schedules for complex, multi-technology program implementations while monitoring all the quality metrics to eliminate defect leakage and re-occurrence.

• Automation: Establish, Deploy and Govern the automation test strategies and designs per program for compliance, completeness and coverage, making firm commitments with stakeholders on automation levels.

• Quality Control: Define key metrics to benchmark QE effectiveness and conduct audits ensuring all programs align to the standards, there by meeting product SLAs and SLOs

• Collaboration: Partner with Product Management, Architects, Application Engineering and Site Reliability Engineering leads to verify solution deployment approaches, including hardware requirements and cut-over strategies.

• Product Delivery: Act as a thought leader for the product portfolio across all Tribes, managing technical resource allocation and navigating product trade-offs to ensure successful launches.

• Risk Mitigation: Work closely with Product, Business and Technology leaders to track and determine the prioritization of defect fixes and quality improvements for all complex cross tribe programs

• People Leadership: Drive team performance through coaching and professional development, identifying talent requirements to build a high-performing, diverse QE discipline.

• Attention to Detail: Validate that all processes conform to standards and ensure thorough documentation of project highlights and steady-state processes.

• Quality Focus: Represent QE practices in customer conversations and perform technical reviews of proposals for new products and clients.

• AI & Innovation: Act as an AI-enabler by integrating intelligent automation and emerging technologies into the software development methodology.

What experience you need 

• Minimum of 10 years of experience in Quality Assurance/Engineering with at least 5 years leading diverse, cross-functional technical teams.

• Strong domain experience within the Financial Services industry, with a deep understanding of industry-specific compliance and standards.

• Proven track record of managing QE for complex program implementations involving multiple technologies and global stakeholders.

• Technical proficiency in performance and resilience testing, with the ability to analyze network architecture to create robust test plans.

• Experience in headcount planning and talent acquisition, with a measurable history of developing internal talent and recruiting external experts.

• Demonstrated ability to communicate technical risks and defect trends to the CTO and executive stakeholders.

• Hands-on experience with enterprise-grade automation tools and procuring suites essential for the full testing lifecycle.

What could set you apart

•  Strongly preferred professional certification (AWS, GCP, or Azure) to lead cloud-native QA strategies.

• Proven ability to exemplify high-performance leadership behaviors and foster a culture of continuous improvement.

• Extensive experience in cross-regional and cross-segment collaboration within a matrixed global environment.

• Experience acting as a spokesperson for a product portfolio, influencing product marketing and overall business strategy.

• Demonstrated ability to drive innovation and shift the culture across the wider teams driving technical outcomes

• Experience managing larger teams distributed across multiple geographical locations