Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Process Engineer - Entry manages the end-to-end process improvement lifecycle. Key responsibilities include conducting feasibility assessments, evaluating process maturity, and documenting robust new workflows. By leveraging statistical analysis and industry-standard engineering methodologies, the role bridges the gap between current operations and a technology-driven future state. Additionally, the engineer leads the implementation phase and establish metrics to quantify realized benefits.
What you’ll do
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Assess the feasibility of process improvement opportunities following a multidimensional approach, including but limited to financial (costs and expected benefits), technical, and compliance aspects.
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Prioritize process improvement opportunities by creating inventories and evaluating the maturity level.
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Design and document new processes outlining their scope, steps, actors, systems, inputs, processing actions, outputs, quality, metrics, etc.
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Describe the current state of a process (as-is) by mapping workflows (end to end) at different levels of abstraction and performing data analysis to specify process attributes such as AHT, UPH, SLAs, and task categories.
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Identify process inefficiencies and make tech-enabled proposals by applying fittable methodologies such as Six Sigma, Total Quality Management (TQM), Lean, Kaizen, Kanban, Agile, BPM, and techniques oriented to analyze capacity, eliminate bureaucracy, focus on value-added activities, eliminate duplication, simplify, reduce cycle times, decrease errors, improve the customer experience, reduce manual steps (automation) and accelerate the revenue capturing.
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Perform internal and external benchmarks oriented to identify and apply good business practices that can lead to efficiencies.
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Periodically evaluate existing metrics and KPIs and propose new ones as required.
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Lead the implementation of proposed solutions by coordinating with business and technical teams.
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Digitally transform business processes by promoting the usage of technology, including AI.
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Track the benefits realization of process improvement initiatives.
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Report process improvement outcomes to stakeholders regularly.
What experience you need
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University degree in Industrial Engineering
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Proficient in English oral and written
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6+ months of working experience and understanding of process improvement techniques applicable to the service industry.
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6+ months of working with Lean Six Sigma methodology and statistical analysis.
What could set you apart
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ASQ Green Belt or Black Belt certification
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Knowledge about Digital Transformation, including RPA/AI
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Scrum Certification
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
