Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
Data Analyst Agents (Data Entry Specialist) will process and analyze cases and transactions pertaing to Midigator (Kount) chargeback process support.
What you’ll do
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Process assigned workload based on Midigator rules and playbook
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Investigate and analyze transactions history
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Provide chargeback claims resolutions inline with customer request
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Align and coordinate process improvements with leadership team
What experience you need
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High School Diploma.
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Professional Background: 1+ years of experience in data entry, Customer service , back-office operations, or financial services.
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Communication: B2 English proficiency (or higher) to effectively document findings and communicate across teams.
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Proficient in Microsoft Excel or Google Sheets for data organization and reporting.
What could set you apart
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Attention to Detail: Precision is non-negotiable when handling financial transactions.
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Analytical Mindset: The ability to connect the dots between raw data and fraudulent behavior.
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Adaptability: Comfortable working within evolving digital platforms like Midigator/Kount.
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
