Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
What you’ll do
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Operational Support: Oversee non-direct collections activities, including account suspensions, cancellations, write-offs, clearing credit balances, and resolving invoice upload or purchase order discrepancies.
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Team Efficiency: Handle auxiliary tasks to shield the core collections team from distractions, maximizing their capacity for direct collections.
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SOP Compliance: Follow standard operating procedures closely to maintain uniform quality and meet strict deadlines.
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Process Optimization: Proactively identify and participate in initiatives aimed at improving overall team workflows and efficiency.
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Data Integrity: Manage critical data updates, including customer contact information, ensuring high accuracy and prompt processing.
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Cross-Functional Collaboration: Partner with Billing, Sales, and internal stakeholders to swiftly resolve operational issues.
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Campaign & Overflow Management: Lead special customer communication campaigns and assist with small-to-medium account overflow (calls and emails) as needed.
What experience you need
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Experience: 3 to 5 years of proven experience in B2B Collections.
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Language Skills: Professional English fluency (B2/C1 level) with strong written and verbal communication skills.
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Technical Skills: Advanced Excel proficiency for data management and reporting.
What could set you apart
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Education: Current university student or graduate, preferably majoring in Business Administration, Finance, Accounting, or a related field.
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Process Management: Experience executing, maintaining, and optimizing standard operating procedures.
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Adaptability: Flexible professional capable of seamlessly navigating diverse collections processes.
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Analytical Skills: Strong problem-solving capabilities with a sharp, data-driven mindset.
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Accountability: Highly dependable with a proven track record of hitting deadlines and taking ownership of responsibilities.
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Interpersonal Skills: Advanced communication skills, a constructive attitude toward feedback, and the ability to motivate and inspire peers.
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Collaboration: A dedicated team player who thrives in a collaborative environment.
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
