Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Manager of the Contract to Order (C2O) Specialists provides leadership and strategic direction for the C2O team, overseeing the end-to-end contract implementation process within Equifax’s Global Financial System. This role is pivotal in ensuring billing accuracy, driving operational excellence, and maintaining high KPIs by managing a team responsible for contract analysis and audit functions.
What you’ll do
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Lead and develop a team of Specialists to ensure accurate contract analysis, interpretation and entry into the Global Financial System.
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Oversee the auditing of customer contracts and monitor Salesforce and Finance portal queues to ensure strict adherence to SLAs.
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Collaborate cross-functionally with Billing Operations, Sales, and Legal to optimize the contract-to-order lifecycle and resolve complex error trends.
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Monitor and handle suspense transactions. Manage special projects including: application testing, implementation of annual price increases, product migration, Customer data clean up…
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Drive initiatives for process optimization and comprehensive performance reporting.
What experience you need
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Education: Bachelor's degree in Business, Finance, or a related discipline.
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Experience: 5+ years of experience in billing, contract management, or financial operations within the financial services sector.
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Communication: Exceptional cross-functional communication skills, with the ability to effectively engage and influence senior leadership and key stakeholders.
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Demonstrated 3 years of leadership experience , with a proven track record of coaching and developing specialists.
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Technical Skills: Advanced proficiency in Microsoft Excel and Google Sheets.
What could set you apart
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Coaching & Development: Proven ability to mentor and develop team members, specifically in contract analysis and implementation.
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Systems Operations Expertise: Deep technical knowledge of Salesforce, Contract-to-Order (C2O) workflows, and Billing and Revenue Management (BRM).
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People Management: Demonstrated experience leading team building, continuous mentorship, and performance development initiatives.
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AI Proficiency: Hands-on experience integrating advanced AI tools (such as Gemini, NotebookLM, and Studio) to optimize business operations.
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
