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Senior Account Manager - Financial Services Collections

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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

You will be a Senior Account Manager within the collections vertical working as part of the Financial Services Team. Role requires relationship managing a portfolio of existing customers with the requirement to identify and generate new revenue.

What you’ll do

  • Client-facing sales role responsible for revenue generation, customer relationship and EFX engagement within the account; demonstrates ability to expand customer/partner reliance on EFX as a trusted advisor. 

  • Fosters and maintains customer/partner trust by developing strong working relationships with client economic buyers, decision makers, and influencers. Drive strong pipeline development and sales execution; orchestrates EFX resources efficiently to drive sales and revenue growth of a full Equifax solutions portfolio. 

  • Engages on standard through semi-complex solutions in a consultative manner with buyers, decision makers, and influencers to learn their business, anticipate needs and position solutions; Delivers customer value and satisfaction across the full customer/partner lifecycle; Identifies, develops, manages, and closes customer opportunities spanning all EFX solutions; leverages resources across multiple functional areas to move opportunities forward and maintain customer satisfaction

  • Manages a broad pipeline of customers, handles customer business reviews, RFI/RFP response, contracting and negotiation and account strategy and planning activities.

What Experience You Need

  • Business Development: Demonstrated experience sourcing new opportunities and identifying prospects using tools like LinkedIn Sales Navigator.

  • Executive Engagement: Proven ability to engage with C-suite executives and conduct regular customer interactions via video and face-to-face meetings.

  • End-to-End Deal Management: Experience managing the entire sales cycle, from discovery through to closing and executing renewals.

  • Performance Driven: A track record of achieving sales targets, hitting KPIs, and managing a high volume of work effectively.

  • Operational Excellence: Proficiency in maintaining accurate CRM data and participating in Quarterly Business Reviews (QBRs).

  • Sales Skills: Expertise in objection handling and ensuring solutions directly meet customer requirements.

What Could Set You Apart

  • Industry Expertise: Previous experience working within a Credit Reference Agency.

  • Sector Knowledge: Experience managing and selling into organizations within the Financial Services or Payments sectors.

  • Technical Understanding: An existing foundational understanding of the credit lifecycle.

The Perks of being a Equifax Employee?

We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!

We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best. 

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Working at Equifax

We believe in a growth mindset. At Equifax, this includes providing our employees opportunities to perform at their best and learn new skills along the way to inspire and build fulfilling careers. Watch our video to learn more about how you can power your possible! 

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