Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
What you’ll do
- Customer Contact: Answer customer calls and video chats to help them understand product features and services.
- Hands-On Help: Guide customers through setting up and using their products after a purchase.
- Solving Problems: Find and fix customer issues, and get help from other teams when problems are complex.
- Accurate Records: Keep detailed notes on all customer conversations for documentation.
- Teamwork: Work with colleagues to ensure a great customer experience.
What experience you need
- High school diploma.
- English proficiency B2.
- A minimum of 6 months customer service experience.
- Excellent communication skills.
What could set you apart
- Basic Knowledge of G-suite programs (Sheets, Docs, Slides, etc.)
- Able to work independently and as part of a team.
- Ability to multitask and prioritize effectively in a fast-paced environment.
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
