Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Administrative Assistant serves as a critical operational and logistical pillar, providing dedicated support to the Administrative Leadership of the Global Business Services (GBS) Leader. This role supports the GBS Leadership team, Human Resources, Talent Acquisition, Engagement, and Facilities by coordinating strategic schedules, managing cross-functional alignment, and elevating the visitor experience. Working closely with executive management, this position also provides specialized guidance to the Front Desk team to ensure a first-class experience for company visitors. The ideal candidate is highly organized, excellence-driven, and possesses a strong hospitality mindset to ensure flawless day-to-day operations and executive support.
What you’ll do
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Provide continuous administrative assistance to the Manager Office Leader in executing key priorities and strategic projects.
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Manage strategic schedule coordination and high-level administrative support for VP-level executives and cross-functional business leaders (GBS, Ops, Finance, Tech, Security), optimizing leadership availability.
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Organize low-to-medium complexity travel itineraries for the assigned leadership team and provide support to their broader teams when applicable.
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Coordinate and organize special meetings and events managed by the Manager Office Leader.
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Execute high-level customer service protocols to guarantee a flawless experience for clients, executives, and key visitors.
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Provide continuous guidance and support to the Front Desk team, ensuring high service standards, proper visitor welcomes, meeting room logistics, access management, and local itinerary planning.
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Collaborate actively with HR and Engagement on corporate initiatives, team-building events, and organizational culture activities.
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Manage and process executive expense reports, coordinating directly with the Finance department for timely reconciliation.
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Coordinate with vendors to manage purchase orders and follow up on payments and administrative supplies.
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Ensure the strict ethical and confidential handling of sensitive internal information at all times.
What experience you need
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High School Diploma or equivalent.
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6+ months of professional experience in administrative support, activity coordination, reception/hospitality operations, or customer service environments.
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English proficiency (B2 level or equivalent), with strong verbal and written communication skills for interacting with international executives and visitors.
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Ability to commute or transition flexibly between the TUN and Heredia locations based on weekly operational demands.
What could set you apart
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Technical degree or Bachelor’s Degree in Business Administration, Hospitality, or a related field.
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6+ months of hands-on experience utilizing G Suite (Google Workspace) for complex calendar, email, and document management.
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Proven track record of managing multiple competing priorities and leading administrative initiatives autonomously.
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Strong interpersonal skills, including a demonstrated hospitality mindset, assertive communication, empathy, and professional discretion.
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Demonstrated ability to resolve unexpected logistical or scheduling issues quickly and effectively.
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
El trabajo en Equifax
Creemos en una mentalidad de crecimiento. En Equifax, esto incluye brindar a nuestros empleados oportunidades para desempeñarse al máximo y aprender nuevas habilidades a lo largo del camino para inspirar y desarrollar carreras profesionales satisfactorias
Equifax es un empleador que ofrece igualdad de oportunidades. Todos los aplicantes calificados recibirán consideración para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad o discapacidad.
