Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
Synopsis of the role
responsible to oversee the relationship with the important clients in the North region. He/she will be responsible for obtaining and maintaining the long-term key customers by comprehending their requirements and fulfilling them. He/she will need to be apt in building strong relationships with the strategic customers. The goal is to contribute in sustaining and growing our business to achieve long-term success.
What you’ll do
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Develop trust relationships with a portfolio of Key clients in the North and ensure they do not turn to competition.
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Acquire a thorough understanding of key customers’ needs and requirements thereby expanding the relationship with them.
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Ensure that the correct products and services are delivered to customers in a timely manner.
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Serve as the link of communication between the key customers and internal teams.
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Resolve any issues and problems faced by the customers and deal with complaints to maintain trust.
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Play an integral part in generating new sales that will turn into long-lasting relationships.
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Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
What experience you need
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You should be willing to work from our Gurugram Office.
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Graduate and Post Graduate from a premier institute.
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Min 5 to 7 years of work experience in a Bank and/or Financial Services Institution and/or IT software/Solutions Organization.
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Good understanding of key banking processes within Banks & Financial Institutions (for e.g. Retail & Commercial Lending processes, Risk and Collections, or Marketing & Acquisition related processes).
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Proven experience as a Key Account Manager/Relationship Manager/Account Director.
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Experience in sales and providing solutions-based services on customer needs.
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Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
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Excellent organizational skills.
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Ability in problem-solving and negotiation.
What could set you apart
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Should have the ability to translate clients’ business problems, requirements and challenges into analytics/sales solutions.
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Good understanding of key banking processes within Banking and Non-Banking Financial services organizations
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Good understanding of financial and bureau products.
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Excellent interpersonal skills with aptitude in building relationships with professionals of all organizational levels
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Excellent planning and prioritization skills
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Ability to drive consultative sales
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Ability to negotiate and bring deals to closure
We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
