Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Client Relationship Manager is responsible for high-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Works to grow the client relationship by identifying new business opportunities. Works with the delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client’s business.
What you’ll do:
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High-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution
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Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship
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Works to grow the client relationship by identifying new business opportunities
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Works with delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client’s business
What experience you need:
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BS or BA degree in communications, education, or related field, or equivalent experience
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4 years of experience in customer service, project management, or sales
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Ability to travel up to 50%
What could set you apart:
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B2B Sales experience selling software-as-a service solutions. Strong plus if you have experience selling to government and/or public sector.
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Strong executive presence, with proven experience communicating with C-suite executives
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Experience in law enforcement, public safety or similar
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Understanding of government procurement process
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Experience in training, community education and/or public relations
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Ability to effectively leverage technology to build strong relationships with the accounts in its portfolio
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Experience working with databases is preferred
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Strong organizational and customer management skills
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Proven willingness and ability to assume ownership of accounts
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Proven willingness and ability to make positive contributions in a team environment
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We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
