Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
Who is Equifax?
Equifax is a leading global data, analytics, and technology company, supporting customers across 24 countries. We have been serving the Australian and New Zealand markets for over 60 years. Through continuously adapting to our environment, not only have we remained a market leader, but we also drive and challenge ourselves to do better to help our customers live their financial best.
Our people are what makes us great at what we do - we see every member of our team as an integral piece of a jigsaw. We celebrate differences and recognise that each person brings with them unique talents and perspectives. We provide our people the support and flexibility to manage their work-life balance. At Equifax we genuinely care about our people and our ability to come together as #OneEquifax.
The perks of being an Equifax employee within the Sales team?
There are lots of perks of being an Equifax employee – we offer additional leave days as we recognise the importance of taking time out, whether that is to catch up on some rest, celebrate a birthday, or give back to our community by volunteering. We are committed to the wellbeing of our people and provide them with discounted health cover through BUPA, access to comprehensive hearing services and discounts, and offer 24/7 support through our employee assistance program. Our leadership team fosters a culture of ownership, they will lead, coach, mentor and listen. We support one another to feel confident to speak up and hold each other accountable to work with integrity.
In Sales, Product & Marketing, we work together with our leaders who encourage a culture of ownership, mentoring and comradery. We are provided the opportunity to work on interesting and challenging projects every day. Our teams are encouraged to vocalise ideas and make our work our own to create a real impact. This keeps us energized and ensures we feel supported in our work.
We live up to our standard as market leaders. We are bold enough to continuously challenge the status quo because we want to be better every day. We are devoted to our customers and hold their best interests at heart. Our team enjoys creating and adapting to keep driving our company and our team forward.
What you will do:
Our Senior Account Manager will proactively manage and develop Equifax’s key customers within the Employment Verification business. Essential activities will include retaining the current client base, identifying opportunities to upsell, exploring new revenue streams and client opportunities.
You will effectively communicate client objectives across the business, as well as resolving any escalated issues and maintaining service delivery. In the reverse, you will be responsible for communicating trends to the clients and keeping them abreast of new products and innovation. The role will be expected to achieve or exceed the revenue target through strong management of upsell and cross sell opportunities.
What are we looking for?
- Minimum 5 years' B2B account management experience that involves managing large enterprise customers, preferably in the HR, SaaS, or IT industries
- Experience in the background screening industry would be preferred
- Excellent consultative selling skills with a successful track record in managing complex sales
- Excellent written and verbal communication skills with an ability to articulate complex matters
- Highly accountable and resilient
Extra points for any of the following:
- Self-motivated and driven
- Bachelor’s degree
- Willing to go above and beyond
- Able to work autonomously
Success attributes of an Equifax employee; does this describe you?
- Accountable
- Brave
- Curious
- Collaborative
- Individualist
- Trustworthy
- Dedicated
At Equifax, there is no such thing as the 'perfect candidate’.
Seeing responsibilities and competencies laid out on paper can be confronting. At this stage of the application process, sometimes imposter syndrome can creep in and mess with our confidence. Please know, we list these items to give you an opportunity to show us your potential and how you can grow and transform with us.
Your ability to demonstrate that you possess/have the real potential to develop the required capabilities, knowledge, experience, and qualifications to perform in our roles is what we would like to hear from you. Where possible, you should support your claims with specific examples of what you have done and how you did it.
However, you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day!
We believe that when we’re at our best, we can do our best. Equifax offers policies and programs that support our employees’ financial and personal wellbeing with additional leave days, hybrid working environment, employee assistance program and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
