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Assistant Manager - Operations

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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Synopsis of the role

Experienced Data management professional with a demonstrated history of working in the financial services industry specially in Credit Bureau or bureau reporting with top lenders. Apt at Data Management end to end processing & owning the entire process, systems & people management, Customer relationship building, Credit Bureau Domain Knowledge, well versed or able to work with multiple complex and integrated systems. MS office, Operations delivery, Process management, team management, complex systems and Planning and organizing team tasks and deliverables, excellent communication skills, Problem-Solving.

What you’ll do

  • Review and Delivery of all deliverables for repository wise data processing for internal/external stakeholders
  •  Addressing client escalations & building strong relationships
  •  Managing the testing and transition of information download, data processing and data analysis delivery for all new clients
  •  Automations in bureau processes to increase efficiencies, productivity, TAT reduction, increasing customer engagements & cost optimization
  •  Reviewing the credit data analysis on SQL/multiple data analysis platform including Data Lever, Python, R, Tableau.
  •  Conduct staff performance reviews, assess needs, cost/benefit analysis and other operational strategy assessments
  • Manage and improve center performance through performance monitoring, problem resolution, system audits and quality assurance measure

What experience you need

  • Mumbai Location
  • Bachelor’s Degree
  • 3+ years of managerial experience
  • Motivated self-starter
  • Great verbal and written communication skills
  • Exceptional training and coaching skills to motivate employees
  • A successfully completed management course is a plus

What could set you apart

  • Data Analytical Skills
  • Customer Relationship Management
  • Delegation Skills
  • Data Security Awareness

We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

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