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Lead Digital Collections Analyst


Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

This is an exciting new opportunity to join TDX Group's Data and Analytics team as a Lead Digital Collections Analyst where you will join at the grassroots of our new product launch and shape our data and analytics and drive insights.  You’ll be an experienced analyst, a self starter, able to grow, lead and expand this new product offering and analytics to our clients . 

About TDX Group - An Equifax Company

We've been a pioneer in the debt recovery industry for over a decade, helping businesses drive fair and appropriate consumer treatment by using data and intelligence.

We meet the exacting standards of our clients who are some of the biggest banking, retail and utility names as well as the UK government. The key to TDX's success has been the scope to build and deliver industry-leading performance portfolios, combining precise execution with high quality analytical insight and continuous creativity to our partners.

What you’ll do

  • Identify analytical insights and solutions through data management and analysis

  • Shape and put into practice standards and processes that will empower digital collections strategies

  • Design and develop innovative collections and contact strategies

  • Continually focus on optimising digital customer journeys and parameters

  • Deliver, interpret and add insight to MI on a weekly and monthly basis

  • Monitor and communicate digital collections performance throughout the business and to clients

  • Provide analytical support to internal colleagues and team members and external clients

What experience you need  

  • Be an experienced analyst able to work independently

  • Good problem-solving and analytical skills with keen attention to detail

  • Ability to translate business objectives into an analytical agenda

  • Experience with database environments and dataset manipulation using analytical software such as SQL/Python/R/Excel

  • Strong interpersonal and relationship building skills, with confidence and ability to influence others, internally as well as clients 

  • Proven experience delivering high quality output to tight deadlines in an analytical role

What could set you apart

  • Previous experience of designing, delivering and improving collections strategies

  • Bachelor’s degree in a numerical subject (Mathematics, Statistics, etc.) or equivalent


The Perks of being a Equifax Employee?

We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!

We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

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