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Global Consumer Care Representative

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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Our Consumer Experience Consultant will provide outstanding support to individuals from the USA through inbound calls. Helping people live their financial best.

What you’ll do 

  • Provide support and education regarding credit information, file interpretations, and dispute resolution.

  • Ensure compliance with the company’s policies and country´s regulations

  • Answer and solve problems and requests based on the consumer scenario, doing an analysis of the details provided, to offer optimal Direct to Consumers solutions.

What experience you need  

  • Spanish proficiency B2 or above

  • English proficiency B2 or above

  • High School Diploma

  • Basic computer proficiency

What could set you apart

  • Technological curious

  • Credit bureau knowledge

  • Having spent time living-working in the USA.

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Trabalhando na Equifax

Acreditamos em uma mentalidade de crescimento. Na Equifax, isso inclui oferecer aos nossos funcionários oportunidades de dar o melhor de si e aprender novas habilidades ao longo do caminho para inspirar e construir carreiras gratificantes.

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