Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
Equifax is looking for a Sales Support Consultant to join our Strategic Financial Services team. The Sales Support Consultant is a problem solver providing support to the internal sales team (e.g., Relationship Managers, Account Executives and / or Customer Success Managers) and their clients. Strategic support responsibilities for this role include pre-sales through post-sales deployment, sales information management, contracting, account set-up, onboarding, billing, and reporting. This position follows a hybrid work environment and requires in-office presence.
What you’ll do
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Support strategically important clients and sales teams
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Maximize sales team's selling time by taking on back-office tasks
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Coordinate internal resources to streamline contract-to-boarding processes
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Support issue resolution around billing and general customer service escalations
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Conduct research to assist sales representatives with maintaining and expanding strategic client base and revenue
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Maintain tools to support the sales teams
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Generate client reporting and client dashboards
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Support efforts to address past due invoices, re-credentialing issues, AskLegal and AskSecurity requests and other related efforts
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Coordinate with Customer Success Managers to support customer operations
What experience you’ll need
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Bachelor’s Degree or equivalent experience
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Minimum of 4 years experience in a sales support, customer service or similar role
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Minimum of 2 years experience working within the credit, information services, financial services, or related industries
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Consistent with Equifax’s 3/2+2 flexible work framework, a willingness to work Tuesday, Wednesday, Thursday in Equifax’s Atlanta-based office
What could set you apart
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Masters or other advanced degree
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G Suite, Salesforce and/or Gainsight working knowledge
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Proven ability to drive execution with a sense of urgency, resourcefulness, agility and grit in order to exceed customer expectations
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Demonstrated strength in both collaborative and independent working environments
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Travailler chez Equifax
Nous croyons en une mentalité de croissance. Chez Equifax, cela comprend offrir à nos employés des occasions de donner le meilleur d’eux-mêmes et d’acquérir de nouvelles compétences en cours de route pour inspirer et bâtir des carrières épanouissantes.
