Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
What you’ll do
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Provide prompt and accurate feedback to business, stakeholders, with proactive
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communication
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Research, diagnose, troubleshoot and identify solutions to resolve customer reported issues which includes application architecture/security/infrastructure
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Follow the SLA for issues with respect to the severity
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Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle
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Measure and improve delivery productivity for all P1 and P2 support engineers
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Participate in architecture, design, and code reviews with the software development teams
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Collaborate with other support engineers to plan and organize the development of our systems.
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Proactively identify issues within the system or within international BU operations and/or infrastructure, security concerns, data concerns, and create a remediation plan to solve the issue permanently
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Proactively creating tickets/escalation when needs are identified to correct recurrent issues with BU's; as well as modernize technology in application stack
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Support, Manage, Optimize and Monitor all profiles, rules, configuration, certificates and software licenses on all environments and take appropriate action in the event of non-compliance with security requirements
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Develop prototypes to prove out key design concepts and quantify technical constraints
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Work with the architects and development team to ensure proper metrics instrumentation done in software components
What experience you need
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Bachelor Degree in Computer Science, Engineering, or equivalent industry experience
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Should have 6+ years work experience as a technical support engineer or similar role.
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Hands on 2+ years Java development experience including the ability to test coding, find errors, and make corrections to provide quality code (SpringBoot)
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Hands on experience with databases (sql, nosql)
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Strong knowledge of UNIX systems (Linux, Redhat)
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Working knowledge of Git, CI/CD tools (Jenkins, GO, ...)
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Solid research skills with an emphasis on finding and using information quickly
What could set you apart
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1+ years of proven Cloud experience
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DevOps experience is a plus.
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Google certifications
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Knowledge of Amazon Web Services
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Scala development experience
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Experience with BigData
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Strong understanding or a keen interest in Machine Learning
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Familiarity with the following GCP services:
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Cloud Data Studio, Looker
We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Travailler chez Equifax
Nous croyons en une mentalité de croissance. Chez Equifax, cela comprend offrir à nos employés des occasions de donner le meilleur d’eux-mêmes et d’acquérir de nouvelles compétences en cours de route pour inspirer et bâtir des carrières épanouissantes.
