Senior Director of External Communications

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

The Senior Director of External Communications for Equifax Workforce Solutions (EWS) plays a key role in supporting the Strategic Communications function for the largest and fastest-growing business unit within Equifax. This individual will develop and implement public relations programs with an emphasis on media relations and thought leadership, amplifying the benefits of our market-leading solutions and our commitment to innovation. Reporting to the Strategic Communications Leader for EWS, the Senior Director of External Communications is an experienced professional with a strong foundation of media relations skills and the ability to combine sound strategy with flawless execution.  

This position, which offers the flexibility to work remotely two days a week, is based in the St. Louis area, at our state-of-the-art office located in Clayton. (This is not a fully remote role.)

What You’ll Do

As a vital member of the Equifax Workforce Solutions (EWS) Strategic Communications team, you will collaborate with internal teammates and external public relations agencies to:

• Provide counsel to business leaders and marketing colleagues on public relations matters

• Develop and implement strategies for leveraging media relations in support of thought leadership programs across key verticals

• Generate and support proactive media pitches

• Assess and respond to inbound media inquiries 

• Prepare for and staff media briefings alongside designated Equifax spokespeople

• Develop Communications Guides (including response statements, key messages, FAQs, etc.) in support of significant opportunities or issues

• Write/edit media materials including press releases and bylined articles, in accordance with AP Style and Equifax brand guidelines

• Provide day-to-day management of public relations agencies, while serving as primary liaison between the public relations agencies and internal stakeholders

• Collaborate with key EWS stakeholders to ensure coordination of cross-channel campaigns as well as alignment around public relations priorities, strategies and tactics

• In addition to external communications responsibilities, support the internal communications programs as needed

• Coordinate with the Equifax Corporate Communications team to support key corporate initiatives and to ensure alignment around media engagement

• Prepare reports and presentation materials that effectively demonstrate the outcomes of key external communications initiatives

What Experience You Need

• Bachelor's degree in Communications, Journalism or a related field

• 10+ years of professional public relations experience (preferably in a corporate or agency environment), including 5+ years of media relations experience 

What Could Set You Apart

• Proven track record of media relations success, including the ability to build thought leadership through strategic media placements, navigate challenging media circumstances, and effectively prepare and counsel media spokespeople

• Exceptional writing and editing skills, in accordance with AP Style guidelines

• Success managing and/or working in a public relations agency

• Experience developing and executing issues-response plans

• Proven ability to move seamlessly from strategic, executive interaction to hands-on tactical implementation, all with a positive attitude

• Experience working in a public relations agency or for a publicly traded company 

• Experience working in the financial services or technology sectors

• Advanced degree in Business Administration, Communications, or a related field

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We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Travailler chez Equifax 

Nous croyons en une mentalité de croissance. Chez Equifax, cela comprend offrir à nos employés des occasions de donner le meilleur d’eux-mêmes et d’acquérir de nouvelles compétences en cours de route pour inspirer et bâtir des carrières épanouissantes.