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Collections Supervisor - Canada

  • Heredia
  • Accounting
  • Full time
  • J00158107
A7405979 2

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

The Collections Supervisor will be responsible for the development and guidance of a group of collectors, while maintaining customer relationships and taking action to ensure invoices are paid within account terms while providing a high level of customer satisfaction. Negotiates and advises on collection of overdue bills and takes appropriate action to recover overdue payments. Ensure the staff is meeting production goals, complying with company standards.

Provides coaching, candid feedback, input into performance evaluation for team members, recognizing strengths and individual opportunities for development; maintains focus on own development; Demonstrates an understanding of the current talent needs within own work group and looks for ways to address those needs primarily through on-the-job training and mentoring

What you’ll do

  • Supervise a team of 4 to 5 members
  • Responsible for the performance of the work group
  • Manage the AR portfolio: perform analysis, research, review and resolve past-due and special long-term due accounts. 
  • Ensure all analysis, reconciliations, and management reporting is prepared accurately by deadlines

What experience you need 

  • 2+ years of experience managing teams
  • 2+ years of experience working in Collections B2B
  • English fluency required B2+/C1 (Belt)
  • 80% Advanced Excel skills

What could set you apart

  • Fluency in French language
  • Salesforce - Oracle Experienced
  • University graduate; preferably in business administration, finances, accounting, or related fields.

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Travailler chez Equifax 

Nous croyons en une mentalité de croissance. Chez Equifax, cela comprend offrir à nos employés des occasions de donner le meilleur d’eux-mêmes et d’acquérir de nouvelles compétences en cours de route pour inspirer et bâtir des carrières épanouissantes.


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