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Onboarding Manager

  • Columbia
  • Operations
  • Full time
  • J00142923
  • Remote
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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.


Equifax Workforce Solutions is seeking an Onboarding Manager to activate customers on our award-winning ACA Management Platform. This position works closely with others on a cross-functional team of project managers/coordinators and other data architects to deliver our solution to our customers.


What you'll do:

  • Onboarding of clients onto the platform and/or solutions purchased.

  • Lead our client project efforts by managing the client expectations, timeline, and task tracking

  • Hold Data Discovery discussions to effectively communicate the requirements for data gathering and delivery based on our specifications

  • Must be able to Quickly ramp-up on Affordable Care Act (ACA, aka "Obamacare") legislation rules

  • Be able to explain how a client's data reflects "the story" of an employee's tenure, pay and hours earned, and benefits, and how that affects the calculations of our compliance solution and generated tax forms

  • Maintain detailed notes on multiple concurrent projects

  • Collaborate with Technical Business Analysts on projects

  • Projects may last several months and Onboarding Managers will be responsible for multiple projects at a time, all in various stages of implementation

  • Efficiently configure the platform/solution and advise clients and be able to explain our system's data requirements to clients

  • Utilize a blend of G Suite and Microsoft Office tools to manage project documentation assets

  • Assess roadblocks in a project and professionally present options to clients, and possibly even internal and client management

  • The ideal candidate will also possess ACA, HR, Payroll, or Employee Rewards experience


 What experience you need:

  •  BA/BS or 4+ years of equivalent project management experience

  •  Strong attention to detail and communication skills (written and verbal)

  •  Experience in software implementation and deployment

  •  Experience creating reporting and analytical solutions against HR and/ or financial systems a plus

  • Experience with benefits management and/or the Affordable Care Act a plus


What could set you apart:

  • Knowledge and experience navigating the Affordable Care Act (ACA)

  • Experience promoting value through the customer experience

  • Experience working with complex, multi-divisional, multi-geographical customers

  • Ability to create structure in ambiguous situations and design effective processes and creatively solve problems

  • Bias for action

  • Experience working with cross-functional teams

  • Exceptional ability to communicate and foster positive business relationships

  • Ability to establish milestones and keep all team members on task; strong project management skills

  • Self-driven and proactive

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Travailler chez Equifax 

Nous croyons en une mentalité de croissance. Chez Equifax, cela comprend offrir à nos employés des occasions de donner le meilleur d’eux-mêmes et d’acquérir de nouvelles compétences en cours de route pour inspirer et bâtir des carrières épanouissantes.



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