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Product Fulfillment - Intermediate

Customer Service Rich Text

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

As a Product Fulfillment Intermediate agent you will be responsible for complying with the consumer’s requests to deliver quality output, assure on time project completion and superior customer service.He/she will work in a collaborative team environment to achieve these results. Some of the objectives of this new role are to deliver Back Office duties and also inbound and outbound calls. It requires minimum supervision and high analytical decisions taken.

 

What you’ll do 

  •  Comply with metrics and overall performance expectations

  • Identify consumer needs via a thorough analysis of the consumers’ credit file

  • Properly document follow-up actions for partner departments' best resolution

What experience you need 

  • Fluent French language and English skills both written and spoken (B2)

  • 6 months of experience in G-Suite.

What could set you apart

  • Experience related to Support Areas (SME, Floor Support, etc)

  • Actively studying any of the following as an associate’s degree or as a major: French, Business Management, Project Management, Law, Industrial Engineering

  • Certified in any process improvement methodology or proven experience in such a field

 

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
 
Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
 
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 

Travailler chez Equifax 

Nous croyons en une mentalité de croissance. Chez Equifax, cela comprend offrir à nos employés des occasions de donner le meilleur d’eux-mêmes et d’acquérir de nouvelles compétences en cours de route pour inspirer et bâtir des carrières épanouissantes.

 

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