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Data Operator

Customer Service Rich Text

We are looking for a Data Operator to join us on a fixed term contract in Wexford until the end of 31/12/2022

You’ll join a dynamic and fast-moving Operations team, where at Equifax, we are powering the world with knowledge to help people live their financial best. Today’s fast-moving world means our customers need us to be always on and always available – and we need talented people to make that a reality!

As a Data Operator, you will work as part of a dedicated and focused team analysing, investigating and accurately processing information on Equifax databases within agreed service level agreements. You will capture, load and amend consumer and commercial data ensuring to strict alignment to quality controls and standards. You will identify and raise any data issues within the department and/or with technology to resolve.

What you’ll do 

  • Load, amend, maintain and delete consumer and commercial data using Equifax databases

  • Analyse data information and apply knowledge to action as required

  • Adhere to quality control procedures when managing data and highlight any discrepancies or anomalies that are not fully aligned

  • Liaise as required with internal and/or external departments or customers in an engaged

  • Highlight and where appropriate escalate data issues that will ensure quality of data is maintained and not compromised

  • You will liaise with inter-departmental agents and their respective managers and/or Technology to progress resolution of issues (formatting/validation/errors)

  • Ensure full compliance of data protection and accuracy of input in line with QA protocols, training and instruction received 

What experience you need  

  • Intermediate experience of processing data

  • Good office administration and customer service experience

  • Good experience Microsoft Office/ Google packages

  • Good experience in a fast paced changing environment

  • Good verbal and written skills able to communicate at all levels

What could set you apart

  • Leaving Certificate as a minimum level of education.

  • Awareness of the Data Protection Act and Financial Conduct Authority regulations

  • Successful experience of working within a quality metric driven environment

  • Experience in data loading via automated processes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

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