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French Customer Support Representative (Dispute Resolution)

Customer Service Rich Text

Customer Support Agents will be responsible for complying with the consumer’s requests to deliver quality output and assure on-time project completion and superior customer service.He/she will work in a collaborative team environment to achieve these results. Some of the objectives of this new role are to deliver Back Office duties. 

What you’ll do

  •  Resolving consumers’ issues related

  •   Collaborate with peers and other departments to determine project requirements

  •   Initiate and resolve all research needed to provide the most precise information to the consumer

  •   Maintain complete and accurate client and project information

  •   Establish clear accountability and responsibility for each task assigned

What experience you need 

  • Fluent in French, both oral and written (B2+/C1)

  • English A2 or B1 (reading and writing)

What could set you apart

  • Previous call center experience

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

Travailler chez Equifax 

Nous croyons en une mentalité de croissance. Chez Equifax, cela comprend offrir à nos employés des occasions de donner le meilleur d’eux-mêmes et d’acquérir de nouvelles compétences en cours de route pour inspirer et bâtir des carrières épanouissantes.

 

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