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Instructional Designer/Trainer of Data Quality Assurance

Customer Service Rich Text

The Instructional Designer/Trainer of Data Quality Assurance is responsible for training employees on platforms, concepts, and processes.  In addition to training delivery, the Instructional Designer/Trainer will also be responsible for content and resource development.

What You’ll Do 

  • Work closely with the Data Quality Assurance team - learn what each role does on a daily basis and instruct newly hired employees on the specifics of their particular job.

  • Translate complex processes, procedures, etc. into interesting and effective training programs and work closely with peers, Managers, and Directors to determine training needs and communicate progress regularly.

  • Support change management through intentional content design and communication plans/development and learn new procedures or computer based applications and develop and implement a training plan. 

  • Generate ideas and develop training materials to enhance the customer’s experience. Ability to flourish in an environment that requires you to deal with multiple issues concurrently and change plans without a great deal of notice.

  • Effectively communicate important procedural and technology updates. Attend work regularly, start and end sessions on time, and manage time effectively. 


What experience you need  

  • Bachelor’s Degree in Instructional Design, Organizational Development or a related field.

  • At least one year of experience designing learning content through various channels.

  • Ability to understand and relate ideas and messages to a variety of audiences through multiple mediums.

What could set you apart

  • At least one year of experience delivering training preferably in a large corporation. 
  • Able to communicate effectively to groups and individuals.
  • Being able to work in different types of training software's or have the ability to learn new software's.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Travailler chez Equifax 

Nous croyons en une mentalité de croissance. Chez Equifax, cela comprend offrir à nos employés des occasions de donner le meilleur d’eux-mêmes et d’acquérir de nouvelles compétences en cours de route pour inspirer et bâtir des carrières épanouissantes.

 

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