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Account Receivable Collection Specialist

  • Houston
  • Accounting
  • Full time
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The Account Receivable Collection Specialist will be in charge of the analysis of delinquent customer issues, develop solutions and implement action plans to resolve delinquencies in a timely and effective manner.  Providing customer service regarding collections issues and escalating and refund requests or account adjustments. Responsible for monitoring and maintaining assigned accounts- Customer calls and emails. Enlist the efforts of sales, client relations team, project managers and senior management when necessary to accelerate the collection process. Must communicate & follow up effectively with clients, sales dept., client relations team and project managers.  

What you’ll do 

  • Handle specific accounts and past due invoices (small to large clients)

  • Contact clients via telephone and email to ensure payments

  • Review and maintain daily activities of collections

  • Maintain accurate and up to date collection notes

  • Assist with special projects and requests as needed

  • Update client accounts based on payment or contact information

  • Handle data entry and general clerical tasks

What experience you need 

  • 1-2 years of collections, customer service or call center experience

  • High School Diploma or GED

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Travailler chez Equifax 

Nous croyons en une mentalité de croissance. Chez Equifax, cela comprend offrir à nos employés des occasions de donner le meilleur d’eux-mêmes et d’acquérir de nouvelles compétences en cours de route pour inspirer et bâtir des carrières épanouissantes.

 

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