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Account Manager


This role is pivotal for the delivery of Equifax’s revenue growth across the Telco UK business.  You will be  responsible for supporting the overall day to day relationship management of a portfolio of existing clients and ongoing development of existing customer accounts, to ensure the maintenance of existing contracts and revenues.

By driving the highest possible standards of relationship management and working alongside colleagues from all disciplines you will hold joint accountability for improving profitability and help develop and implement strategies that add value for both Equifax and its customers.

The role of the Account Manager will see you aid the pursuit and closing of business opportunities by networking effectively across all client departments, creating and enhancing relationships to add significant value.

What You’ll Do

  • Support some critical significant Telco clients

  • Working closely with the Account Directors in the Telco team you will support existing customers on sales and post sales activities, creating seamless customer centricity and interaction

  • Manage the provision of all day-to-day support for account portfolio, ensuring all ad hoc queries are met and resolved in a professional, timely and efficient manner

  • Assist with developing effective relationships with all key contacts and decision makers within each account in order to maximise business opportunities and ensure retention of clients

  • Support new sales opportunities and execute sales process from presentation through to contract negotiations and close, including; shaping value add client solutions, relating it to the customer’s business & the creation of compelling proposals.

  • Understand client requirements and subsequently help develop and implement appropriate services and account sales plans to win revenues and drive user adoption of Equifax solutions

  • Work with Equifax Consultants to formulate and create sales opportunities and deliver client solutions

  • Help develop and implement financial plans and forecasts by client division and product group. Complete forecasts and account reporting tasks accurately and on time

What Experience You’ll Need

  • Previous experience within a sales function with exposure to account management

  • The desire to develop a career within sales and account management

  • Knowledge of sales operations, customer service and sales administration

  • Ability to manage a high volume of outbound calls to clients within a sales environment

  • Proven experience in influencing and negotiating alongside the use of commercial /consumer data.


What could set you apart

  • Experience within an account executive/manager role

  • Experience of the Telco market desirable but not essential

  • Experience of presenting to small and large groups of clients

  • Demonstrable best practice and successes in responding to ITTs / RFPs

  • Experience of working for a Credit Bureau or Industry reseller

We offer a wide range of company supported benefits including contributory pension, life cover, income protection, Bupa healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!

We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums. 

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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