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Product Associate

  • Brisbane, Australia
  • Marketing
  • Full time
  • J00131242

Who is Equifax?

Equifax is a leading global data, analytics, and technology company, supporting customers across 24 countries. We have been serving the Australian and New Zealand markets for over 60 years. Through continuously adapting to our environment, not only have we remained a market leader, but we also drive and challenge ourselves to do better to help our customers live their financial best.

Our people are what makes us great at what we do - we see every member of our team as an integral piece of a jigsaw. We celebrate differences and recognise that each person brings with them unique talents and perspectives. We provide our people the support and flexibility to manage their work-life balance. At Equifax we genuinely care about our people and our ability to come together as #OneEquifax.

The perks of being an Equifax employee within the Product team?

There are lots of perks of being an Equifax employee – we offer additional leave days as we recognise the importance of taking time out, whether that is to catch up on some rest, celebrate a birthday, or give back to our community by volunteering. We are committed to the wellbeing of our people and provide them with discounted health cover through BUPA, access to comprehensive hearing services and discounts, and offer 24/7 support through our employee assistance program. Our leadership team fosters a culture of ownership, they will lead, coach, mentor and listen. We support one another to feel confident to speak up and hold each other accountable to work with integrity.

In Sales, Product & Marketing, we work together with our leaders who encourage a culture of ownership, mentoring and comradery. We are provided the opportunity to work on interesting and challenging projects every day. Our teams are encouraged to vocalise ideas and make our work our own to create a real impact. This keeps us energized and ensures we feel supported in our work.

We live up to our standard as market leaders. We are bold enough to continuously challenge the status quo because we want to be better every day. We are devoted to our customers and hold their best interests at heart. Our team enjoys creating and adapting to keep driving our company and our team forward.

What you will do:

As our new Product Associate you will be working alongside some of the best Product Managers in the industry, you’ll be both challenged and supported in this new & exciting role. A key responsibility will be to support our Product managers in the BAU activities and learn the craft from the ground up. This is a ideal position for someone looking for a career pathway and has the tenacity, focus and personal will to achieve great things and be at the forefront of change and innovation. Working for us, you’ll be joining a growing client-focused and collaborative global team with a values and purpose-driven culture.

  • Ensure our customers, products and their requirements are clearly identified and appropriately prioritised to ensure that we deliver products to our target market that meet the expectations of both customers and internal stakeholders

  • Work cross functionally with internal and external stakeholders

  • Ensure any bugs or customer facing issues are dealt with as fast as possible

  • Monitor and escalate customer feedback

  • Report on product performance and for  managed products to a pre-agreed cadence

 Extra points for any of the following:

  • Business degree + relevant work experience within this area (advantageous)

 Success attributes of an Equifax employee; does this describe you?

  • Accountable

  • Brave

  • Curious

  • Collaborative

  • Individualist

  • Trustworthy

  • Dedicated

  At Equifax, there is no such thing as the 'perfect candidate'

Seeing responsibilities and competencies laid out on paper can be confronting. At this stage of the application process, sometimes imposter syndrome can creep in and mess with our confidence. Please know, we list these items to give you an opportunity to show us your potential and how you can grow and transform with us.

Your ability to demonstrate that you possess/have the real potential to develop the required capabilities, knowledge, experience, and qualifications to perform in our roles is what we would like to hear from you. Where possible, you should support your claims with specific examples of what you have done and how you did it.

However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day! 

Qui est Equifax?

À Equifax, nous croyons que la connaissance entraîne des progrès. En tant que société mondiale de données, d'analyses et de technologies, nous jouons un rôle essentiel dans l'économie mondiale en aidant les employeurs, les employés, les institutions financières et les agences gouvernementales à prendre des décisions critiques avec une plus grande confiance. En tant que

Nous travaillons pour aider à créer des expériences transparentes et positives pendant les moments pivots de la vie: demander des emplois ou une hypothèque, financer une éducation ou acheter une voiture. Notre impact est réel et d'accomplir nos objectifs, nous nous concentrons sur la nourrie de notre peuple pour l'avancement de la carrière et leur apprentissage et leur développement, soutenant notre prochaine génération de dirigeants, en maintenant un environnement de travail inclusif et diversifié et à engager régulièrement nos employés. Indépendamment de l'emplacement ou du rôle, le travail individuel et collectif de nos employés fait une différence et que nous recherchons des joueurs talentueux pour nous rejoindre car nous aidons les gens à vivre leur meilleur financier.

Equifax est un employeur d'égalité des chances et les candidats qualifiés recevront une contrepartie de l'emploi sans tenir compte de la race, de la couleur, de la religion, de l'ascendance, de l'âge, de l'orientation sexuelle, de l'identité sexuelle, de l'identité de genre ou de l'expression, du service des forces armées, du statut de vétéran protégé, origine nationale, invalidité physique ou mentale, information génétique, statut de citoyenneté ou tout autre statut protégé par la loi.

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