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Product Manager - Fraud

  • Docklands, Australia
  • Marketing
  • Full time
  • J00129416

Who is Equifax?

Equifax is a leading global data, analytics, and technology company, supporting customers across 24 countries. We have been serving the Australian and New Zealand markets for over 60 years. Through continuously adapting to our environment, not only have we remained a market leader, but we also drive and challenge ourselves to do better to help our customers live their financial best.

Our people are what makes us great at what we do - we see every member of our team as an integral piece of a jigsaw. We celebrate differences and recognise that each person brings with them unique talents and perspectives. We provide our people the support and flexibility to manage their work-life balance. At Equifax we genuinely care about our people and our ability to come together as #OneEquifax.

The perks of being an Equifax employee within the Product team?

There are lots of perks of being an Equifax employee – we offer additional leave days as we recognise the importance of taking time out, whether that is to catch up on some rest, celebrate a birthday, or give back to our community by volunteering. We are committed to the wellbeing of our people and provide them with discounted health cover through BUPA, access to comprehensive hearing services and discounts, and offer 24/7 support through our employee assistance program. Our leadership team fosters a culture of ownership, they will lead, coach, mentor and listen. We support one another to feel confident to speak up and hold each other accountable to work with integrity.

In Sales, Product & Marketing, we work together with our leaders who encourage a culture of ownership, mentoring and comradery. We are provided the opportunity to work on interesting and challenging projects every day. Our teams are encouraged to vocalise ideas and make our work our own to create a real impact. This keeps us energized and ensures we feel supported in our work.

We live up to our standard as market leaders. We are bold enough to continuously challenge the status quo because we want to be better every day. We are devoted to our customers and hold their best interests at heart. Our team enjoys creating and adapting to keep driving our company and our team forward.

What you will do:

As part of the Identity, Fraud and AML team, you are part of our vision to continue to be the most trusted identity verification and fraud exchange for any business at any time. You are helping Australian business grow safely by helping clients with frictionless digital customer acquisition, fraud prevention and compliance requirements. We offer this via an integrated, reliable, intelligence hub that is available 24/7 via modern cloud-hosted technology. 

As a Product Manager, you will be responsible for the end-to-end product management of Equifax proprietary fraud service. You will establish marketing strategies (including product road map) product direction, marketing communication, packaging, pricing, and future product development to manage a product over the product's life cycle. You will listen to the market and identify market problems that are urgent and pervasive and that the market is willing to pay to solve. You will translate this into development requirements for the technology team to build. You will carry out launches through a cross-functional team and provide ongoing product support to help retain the existing customer base.

What are we looking for?

  • Demonstrated ability to learn very fast and execute on guidance

  • Experience in online customer acquisition and/or fraud prevention and/or compliance

  • Product management and agile scrum qualifications

  • Advanced Microsoft Word, Excel and Powerpoint skills

  • Google Workspace skills

  • Minimum 2 years, preferably around 5 years or above in software, data, and analytics industry 

Extra points for any of the following:

  • Experience with identity and fraud solutions (Highly desirable)

  • Experience within Financial services, Fintech, D&A, Banking

 Success attributes of an Equifax employee; does this describe you?

  • Accountable

  • Brave

  • Curious

  • Collaborative

  • Individualist

  • Trustworthy

  • Dedicated

  At Equifax, there is no such thing as the 'perfect candidate'

Seeing responsibilities and competencies laid out on paper can be confronting. At this stage of the application process, sometimes imposter syndrome can creep in and mess with our confidence. Please know, we list these items to give you an opportunity to show us your potential and how you can grow and transform with us.

Your ability to demonstrate that you possess/have the real potential to develop the required capabilities, knowledge, experience, and qualifications to perform in our roles is what we would like to hear from you. Where possible, you should support your claims with specific examples of what you have done and how you did it.

However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day! 

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