Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
We are looking for a highly motivated Customer Service and Sales Representative to join our Call Center team. The ideal candidate should be a service-oriented professional with advanced technological skills and the ability to quickly adapt to new learning environments. Experience in sales and customer service is a plus, as is an advanced level of English and French, demonstrated by a B2+ certification in the international BELT exam.
What you’ll do:
- Provide exceptional customer service, responding to inquiries and resolving issues effectively and efficiently.
- Utilize various tools and management software to record and track customer interactions.
- Develop and execute sales strategies, identifying opportunities and offering products and services that meet customer needs.
- Learn and adapt quickly to new products, services, and work systems.
- Collaborate with other teams to ensure a seamless and consistent customer experience.
- Stay updated on industry trends and company products.
- Meet and exceed assigned sales goals and objectives.
- Continuous training and professional development opportunities.
- Promote a dynamic and collaborative work environment.
What experience you need:
- High School Diploma
- 1+ years of experience in customer service, with a strong focus on customer satisfaction.
- B2+ level in the international BELT English proficiency test.
- B2+ Leven in the international BELT French proficiency test.
What could set you apart
- Proficiency in computer use and familiarity with various software (CRM, management tools, etc.).
- Sales skills, with the ability to identify opportunities and close deals.
- Willingness to learn and adapt to new products and work environments.
- Ability to work in a team and manage multiple tasks simultaneously.
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
El trabajo en Equifax
Creemos en una mentalidad de crecimiento. En Equifax, esto incluye brindar a nuestros empleados oportunidades para desempeñarse al máximo y aprender nuevas habilidades a lo largo del camino para inspirar y desarrollar carreras profesionales satisfactorias
