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Senior Product Manager. Mortgage


Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Equifax's USIS Team is looking for a Senior Product Manager to join our growing Mortgage Business Unit. You will be responsible for managing and growing the Equifax Mortgage Product Portfolio. 

The Senior Product Manager will drive the business forward by developing a deep understanding of customers' needs and effectively addressing them through full cycle product management. The Senior Product Manager must maintain close communication with stakeholders throughout the development lifecycle to ensure that expectations are set appropriately, and projects/products are delivered on time and meet outlined objectives.

This role is positioned to contribute directly to not only own product delivery, but also assumes a level of ownership for the product specification and the internal/external customer experience. This person should understand business processes and ensure integration between business and technology. Ideal candidates must be strong communicators, quick learners, skilled problem solvers and detail oriented.


What You’ll Do

  • Help lead and manage our mortgage products into the future. Key alignment of products to the FHFA announcements around adding new scores and optional 2 bureau credit files

  • Analyze and drive overall market understanding related to customer needs and industry research. Evaluate competitive landscape and utilize understanding of the competitors to identify and articulate high-potential opportunities

  • Conduct market validation through review and testing of concepts with existing and prospective customers (VOC, customer advisory). And assess opportunities for and own development of strategic partnerships

  • Define elements required to meet market needs and determine buy, build and partner approach. And provide descriptions and requirement definition for product development

  • Understand the product trade-offs, drive alignment and communicate the product vision. Prepare for and support product release, consult with product marketing

  • Monitor product adoption and use, and collect customer feedback. Track, monitor and ensure effective performance of the product including attainment of revenue and margin objectives. Manage product offerings to ensure new capabilities meet customer/market needs.

  • Collect, analyze and interpret data to reach conclusions and/or present insights and findings to drive product lifecycle management decisions including enhancements and sunsetting

What experience you need

  • Bachelor's degree in Business, Computer Science or equivalent practical experience

  • 10 years of direct product management experience

  • 5+ years of Mortgage experience with knowledge of GSEs, FHFA, Scores and Mortgage Industry

What could set you apart

  • Proven ability to manage a products full life cycle

  • Developed business cases and defined product roadmaps, including planning sessions across Product Delivery Value Streams

  • Solid understanding of customers’ perspectives to advocate for customer needs and gain commitment for the resources needed to meet those needs. 

  • Technical knowledge of products to ensure customer needs are met across the product lifecycle including: Development, Delivery channels, Customer implementations, Customer support, Product enhancements

  • Understands market segments as well as market data trends relative to the products to drive product performance and competitive differentiation.  Understands and tracks critical product data: Customer usage and satisfaction, Product operational metrics, Competitive standing relative to other alternative solutions

  • Ability to explain complex or sensitive information and work to build support and agreement 

  • Work with others to achieve results and proactively address sources of conflict and emotion with focus on the best solution for Equifax.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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