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Senior Production Operations

  • Trivandrum
  • Technology
  • Full time
  • J00152259

Job Description

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

What You’ll Do

  • Work with relevant tools to build and operate tribe assets at scale.

  • Regularly conduct capacity planning and execute to keep systems operational with organic growth.

  • Build the automation scripts and CI/CD pipelines.

  • Deploy and roll out global platforms by working closely with SREs from other alliances.

  • Run system performance, stress and load tests and maintain performance baseline.

  • Conduct and participate in blameless postmortems and provide effective communications to customers

  • Respond to application incidents, restore services post failure and proactively address system issues and concerns. Learn from failures.

  • Improve application performance by tuning and optimising compute, networks and data storage technology. Influence architecture and design to attain optimum performance.

  • Run Disaster Recovery and failure (chaos) testing exercises to assure system recoverability and resilience.

  • Drive Mean Time to Restore (MTTR) down and MTBSI (Mean Time Between Service Interruptions) up as a measurement of improvement 

  • Keep focus on reducing planned system outages

  • Set system metrics to be monitored based on business requirements. 

  • Measure and constantly report on error budgets.

  • Build strong relationships and integrate within DevOps team and the DevOps culture

  • Passionately lead the need for automation, with a desire to eliminate toil, whenever possible 

  • Ensure security and segregation of non-production and production environments

  • Implement segregation of duties capabilities

  • Lead by example and live by the values of Equifax 

  • Deliver on any other responsibility given by the manager

Must Haves

  • BS degree in Technology or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required

  • 5+ years experience with production operations

  • Good knowledge on Linux VMs 
  • Hands on with linux/unix  commands 

  • Shell scripting 

  • Understanding of Batch Jobs / Online transactions 

  • Good SQL knowledge 

  • Basics of Networking 

  • Hands On Experience in Datadog/ PagerDuty/ AppD etc 

  • Basic understanding of Cloud knowledge on AWS/GCP is an added advantage.

  • Worked on the Incident and Change management process.

  • Ready to work in 24/7 Shift

Extra Points For Any Of The Following:

  • Proficiency in system administration across Linux/Windows systems

  • Proficiency in continuous integration and continuous delivery tooling and practices 

  • Strong analytical and troubleshooting skills

  • Passionate about working within DevOps culture, learning new technologies and automation

  • Takes pride in and ownership of system performance, reliability and optimization

We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!


Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

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