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API Integration Analyst

Technology

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

As an API Integration Analyst with EFX you will report directly to the Senior Director of Solution Engineering and be responsible for the support of customers and partners consuming our APIs. This role will function in a cross-divisional, integration support manner. Our purpose is to make the API Integration process as smooth as possible for all Equifax customers. If this is you, come join our global team. 

What you’ll do

  • Support various customers and connector partners in API portal products

  • Work with team members to troubleshoot API integration issues before and after launch

  • Provide feedback to product managers to further enrich the efficacy of Equifax API Products & Services

  • Support multiple integration projects at a time

  • Communicate on a daily basis with customers as well as with internal managers

  • Be responsible for managing ongoing project tracking information

What experience you need 

  • A Bachelor’s degree or equivalent combination of education and experience 

  • 3-5 years of experience in IT customer support as a QA, Software Developer, Business Analyst or similar skillset

  • Familiar with agile methodologies and ability to dovetail into team working in a 2 week sprint cadence

  • Be able to work with a remote team alongside product managers, marketing, and developers

  • Effectively communicate via email and directly with both internal and external customers

  • You will be required to support clients with technical issues or verifying their technical integration

  • Ability to review customer problems, against original designs and identify and document discrepancies

  • Ability to manage multiple work-streams and simultaneous projects in support of a growing API portfolio

What could set you apart

  • You have experience in JSON, XML or REST

  • You have experience in internal technology integration support

  • Experience with API clients like Postman

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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