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Customer Service Representative (Dispute Resolution)

Customer Service Rich Text

The Customer Service Representative Handle claims and disputes.
Will analyze history, prepare answers, and modify data requests. 

Manejar demandas y disputas. Analizar antecedentes. Preparar respuestas.
Modificar solicitudes de datos.

What you'll do:

The Customer Support Representative – will monitor, research, and respond to consumer complaints received through the CFPB or BBB portals, federal/state agency e-mails, or other channels. This individual is knowledgeable of the FCRA regulations and the dispute handling process. This individual also thrives in a fast-paced environment and is looking for an opportunity to improve the consumer experience with Equifax.

What experience you need:

  • High school diploma/GED
  • Some college
  • 1-2 years of customer service experience

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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