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Charge Analyst

Customer Service Rich Text
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Charge Analyst’s primary responsibility is to analyze unemployment files, information stored on the PC and state issued benefit charge statements to determine correct payment of benefits.

What you’ll do 

  • Works closely with in-house personnel, state agency personnel and the client to obtain and evaluate relevant facts to arrive at a decision to contest benefit chargeability.

  •  Responsible for excellent service to clients

  •  Receive and prepare benefit charge documents for entry on to system

  • Audit exception message created on system for a number of possible protest areas

  •  Review and analyze claim documents to determine whether charges are valid

  • Constructing a protest to the erroneous charges

  • Adhere to all time limits

  • Discuss unemployment matters; especially chargeability of claims with clients, field personnel and state agencies

  • Verify all work processed

  •  Perform other position responsibilities as instructed

What experience you need 

  •  Minimum one year experience working in an unemployment claims related field

  • HS Diploma or GED preferred

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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