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General Manager, Victim Services


Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Appriss Insights, an Equifax Company, seeks qualified candidates to lead a team dedicated to its flagship service, VINE (Victim Information and Notification Everyday). VINE saves lives and keeps communities safe by helping to ensure safety to crime victims and survivors on a national scale.  Once every second and over 25 million times a year, VINE sends an alert to a registered user.


Who is Insights, An Equifax Company?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, financial institutions, government agencies and consumers make critical decisions with greater confidence.  

Insights is a division of Workforce Solutions, Equifax's largest and fastest-growing business unit. Insights delivers breakthrough data and analytics to reduce people-based risk, mitigate fraud and meet compliance mandates. As the nation’s most comprehensive and trusted source of risk and criminal justice intelligence, we offer timely, reliable insights through vertical partners on AI-driven, SaaS-based cloud architecture. We enable commercial enterprises and government agencies to build trust and safety while improving operational efficiencies.

To accomplish our goals we focus on nurturing our people for career advancement and learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference. We are looking for talented team players to join us as we deliver on our mission of using data and technology for good.

What you’ll do

  • The General Manager will further VINE’s mission and legacy.

  • Building on VINE’s 28+ year history the General Manager will oversee the daily business activities, improve business functions to support the users of VINE, co-develop strategic plans that support Insights’ overall business goals, communicate vision/business goals and fully support Equifax Workforce Solutions Shared Values.

What experience you need 

  • Minimum of 10 years’ experience as a versatile leader of organizations possessing business acumen and empathy/passion for societal needs.

  • Experience in influencing and negotiating behaviors, working through conflicts, skillfully creating the best possible outcomes.

  • Illustrate experience in aligning complex work through current/past teams which may be applied to VINE Interface Management, Business Product Management and Client Relations Support for long term stability.

What could set you apart

  • Minimum 2 – 3 years’ experience working with solely or a combination of the following:

    • with or within state government agencies

    • criminal justice system

    • victim advocacy

  • Background in collaborating within the field of data/technology.

  • This position requires full engagement without burnout. Knowing what you love to do, choosing nothing less.

  • Proven alignment with current/past mission/goal. Understanding that purpose led services inherently provide the freedom to not tell people what to do, but why.

  • Describing what problems have you solved that the experience would further VINE’s mission, intent and legacy.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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