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Customer Service Talent Acquisition Partner

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The Talent Acquisition Partner will support primarily massive operations roles within the Costa Rica Shared Services environment. The Talent Acquisition Partner is responsible for full life cycle recruitment and will collaborate with Hiring Managers to identify and acquire strong talent for our business.

What you’ll do 

  • Independently manage an ongoing load of 30-40 positions in a high volume recruitment environment
  • Build and execute recruiting strategies which include job description review, candidate assessment, sourcing methodologies, proactive cold calling, and candidate development, interviewer preparation and coaching, feedback collection, creation and negotiation of offers, and reference checking
  • Create strong relationships in order to build a pipeline for future openings
  • Communicate appropriately, proactively, and consistently with Hiring Managers, HR Business Partners, external contacts, and potential candidates to ensure a positive client and candidate experience
  • Prioritize work and set appropriate expectations with hiring managers and HR partners
  • Utilize passive and direct sourcing techniques, and seek new methods and innovative solutions, to identify and attract prospective candidates and build a talent pipeline
  • Represent and differentiate Equifax to external candidates by effectively describing our business, strategy, culture, and values
  • Partner with Talent Acquisition Managers and recruiting peers to share talent, market intelligence, and best practice recruiting methodology
  • Comply with all Talent Acquisition and broader Equifax policies, procedures, and risk requirements

What experience you need 

  • 2 years’ experience in recruiting massive roles  
  • Bachelor’s degree in Business Administration or HR related field or equivalent recruiting experience required 
  • Fluent in English skills both oral and written (B2+ / C1)
  • 2 years’ experience working with an Applicant Tracking System in a high volume, professional recruiting environment

What could set you apart

  • Consultative skills with a strong sense of urgency and continual drive for process improvement
  • Experience in social networking
  • Exceptional customer service orientation
  • Ability to prioritize and organize work to meet deadlines and deliver high-quality results
  • Proven track record of developing, assessing, attracting, and hiring successful talent
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to demonstrate strong influencing, decision making, and execution skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to overcome obstacles, proactively manage expectations and relationships, provide innovative ideas and solutions, and share best practices
  • Strong project management and critical thinking skills

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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