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Platform Product Lead

Product Management

Our team at Kount is looking for a “swiss-army knife,” a candidate that is independently driven, self-directed, resourceful and always willing to roll up sleeves to deliver. An ideal candidate will have a natural affinity for the details of complicated systems while remaining focused on the larger vision. Candidates should have great interpersonal and communication skills, grit and a whatever-it-takes approach to ensure that the product and team are successful.

Kount 360 will be the “HQ” for all customer experiences - where customers onboard, launch, monitor their integration, create their reports, tailor fraud rules for their business and manually review transactions. It’s the “console” where thousands of fraud analysts, developers, and business leaders will build successful fraud and identity verification operations. This is an opportunity to take charge of Kount’s new customer user experience as we grow, scale and evolve as a business.

What you’ll do

  • Developing a deep understanding of our users needs and goals. Kount 360 sits at the foundation of our customer experience - help us get ambitious. Customer UX shouldn’t be an afterthought, we want it to be so great that customers cite it as a reason they chose Kount!

  • Ensuring that vertical teams across payments, account protection, account opening and financial crimes can self-serve as much of their needs as possible

  • Stakeholder management - building lightweight governance processes to ensure our customer platform has a coherent and consistent user experience across a variety of products, use cases and customer archetypes

  • Bringing your product background and expertise to the team, writing thoughtful PRDs, lead planning efforts, prioritize features for roadmaps. There’s always more to do - it’s up to you and the team to decide what we should do, why, and when.

  • Working with an amazing team of PMs, Engineers, and Designers. You’ll have a ton of resources to draw from and great people to collaborate with!

  • Collaborate with customer-facing teams to synthesize and iterate on product design, bringing a unique product vision to the table – avoiding the “build a faster horse” problem common in customer feedback channels.

  • Data-informed decision making - you have a penchant for leveraging data to better understand behaviors, but also know its limitations. Help us build out first-class  instrumentation and portal analytics to analyze user behaviors and test new features before we release them to all customers.

 

What experience you need

  • 5+ years of experience in product management or relevant experience 

  • Minimum of 2 year experience in product management at a B2B API/SaaS company or relevant experience

What could set you apart

  • Have deep interest in building great product experiences and have a background building customer-facing B2B SaaS products, B2B APIs or experiences.

  • An intrapreneur/entrepreneur mindset. Startup experience is a plus.

  • Bonus points for previous experience in product management experience at a fraud, identity verification or financial crimes and compliance company. 

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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