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Technology Infrastructure Manager


Synopsis of the role

Lead the team of Infrastructure Engineers and 3rd party providers (both internal and external) to ensure delivery of Infrastructure services to the internal users and those which support the service to the external customers in Int’l BUs.

What You’ll Do

  • Manage the local infrastructure team (Compute and Networking)and Coordinate 3rd parties (internal and external) for data center, network, compute, storage and database management

  • Responsible for end-to-end delivery of data center infrastructure services: and Cloud Engineering and Provides leadership for the 24/7 service delivery and support required for the SLA / OLA attainment across the data center infrastructure portfolio

  • Acts as the service integrator for the GIS team, bringing together technical capabilities into a coherent service catalog of business offerings.

  • Accountable for the deployment of appropriate systems management and automation frameworks to optimize system availability and response times.

  • Supports infrastructure requirements for business projected pipeline, working together with the GIS Solutions Architecture function

  • Ensures infrastructure can support business growth by building a capacity model.

  • Foster the adoption of Cloud technologies and ensure team training and Deliver and support Cloud Services locally in alignment with CSA offering

  • Definition and generation of Scorecard metrics, goals and objectives and Performance management for her/his direct team through 1:1 meeting and bi-annual appraisal

  • Vendor management, support contracts renewals, budget management

What Experience you need

  • Bachelor’s degree or higher in a Computer Science or equivalent

  • Strong Technology background and working technical knowledge relating to networks, data center services, security services, application support, outsourcing partners, etc. during 8+ years in multinational companies

  • 3+ years leading technology infrastructure, mission-critical teams, internal and external, locally and remote. Strong leadership and influence skills, experience in building, motivating and managing these teams

  • 2+ years working in Agile frameworks

 What could set you apart

  • Cloud Engineering Certification in GCP or AWS

  • Agile or PM related training / certification

  • Experience in Automation and Monitoring tools


We offer comprehensive compensation and healthcare packages, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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