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WOTC - Client Data Services Specialist

  • St. Louis, United States of America
  • Operations
  • Full time
  • J00137550

You will support the Workforce Solutions Operations Work Opportunities Tax Credit group.  You will play a key role on the team by updating client files and ensuring data accuracy. The best thing, no two days are the same, as internal and external partners, along with the states we work with, all do their work differently. This allows you to learn every single day and become an expert in the various processes our partners employ, in order to help the WOTC team service our customers. 

What you’ll do

  • Create reports for WOTC Government Relations Processers based on priorities and requests from Manager and/or WOTC Government Relations Specialist(s).
  • Assign work to processers or bots based on priority and availability and train, monitor, and audit Processers work
  • Review, evaluate and update internal data in applicable EWS systems and databases using reports received by Manager and/or Government Relations Specialist and/or Government Relations Coordinator 
  • Review, evaluate EWS accounts on assigned States online WOTC systems. 

What experience you need

  • You have Advanced Excel skills, including an in-depth knowledge of VLOOKUP and the ability to merge data from different sources
  • You are proficient with the Google Suite of products
  • 1 - 3 years of professional office experience.

What could set you apart

  • You have excellent verbal and written interpersonal skills, demonstrating an ability to support our partners with their questions and technical needs

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

For US Applicants

If you'd like more information on your EEO rights under the law, please view our EEO Policy StatementEEO is the Law Declarations, and Nondiscrimination Provision
If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. 

Equifax participates in E-Verify and Right to Work (English and Spanish).

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