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Performance & Learning Leader

Who is Equifax?
Equifax is a leading global data, analytic and technology company, supporting customers across 24 countries. We have been serving the Australian and New Zealand markets for over 60 years. Through continuously adapting to our environment, not only have we remained a market leader, we drive and challenge ourselves to do better to help our customers live their financial best. Our people are what makes us great at what we do - we see every member of our team as an integral piece of a jigsaw. We celebrate differences and recognize that each person brings with them unique talents and perspectives. We provide our people the support and flexibility to manage their work-life balance. At Equifax we genuinely care about our people and our ability to come together as #OneEquifax.


The perks of being an Equifax employee within the Operations team?
There are lots of perks of being an Equifax employee – we offer additional leave days as we recognize the importance of taking time out, whether that’s to catch up on some rest, celebrate a birthday, or give back to our community by volunteering. We are committed to the wellbeing of our people and provide them with discounted health cover through BUPA, access to comprehensive hearing services and discounts, and offer 24/7 support through our employee assistance program. Our leaders are devoted to fostering a culture of ownership, they lead, coach, mentor, listen, empower and support us to find solutions and make important decisions. We are encouraged and challenged to think of new ideas to help do things better, simpler and more effectively for our customers and our business.

We actively support, respect and trust in everything that we do together as a one team. We believe that having fun promotes a culture of creativity, collaboration and transparent communication. Working within our team will allow you to see firsthand the positive impact you can make for our customers.


What you’ll do:
As a Performance & Learning leader you will be responsible to collaborate with appropriate resources to identify and analyze training needs across the organization and business units. You will also ensure that programs are aligned with the organization’s business goals. You will be responsible for organizing, Conducting and evaluating internal training programs and will also develop instructional materials and deliver trainings. You will identify, develop and deploy the appropriate training technology to ensure effective learning. You will engage with wider learning communities to benchmark and adopt learning capability standards for the Equifax Fit2Build team. You will be assisting employees and managers in meeting employee development needs. As a Performance & Learning Leader you will consult with leaders, SMEs and working groups to ensure technically sound program delivery.

What are we looking for?
● Excellent verbal and written communication skills
● 5+ years of experience as Technical Trainer or in Learning & Development
● Keen attention to detail with teaching ability and a calm, caring demeanor
● Strong interpersonal skills and the ability to work well with others

● Excellent experience in developing training manuals and class materials
● Proficiency in conducting surveys, TNA and evaluating training.


Extra points for any of the following:
● Experience in the Construction Industry is preferred however, Banking and Finance is also of value.


Success attributes of an Equifax employee; does this describe you?
● Accountable
● Brave
● Curious
● Collaborative
● Individualist
● Trustworthy
● Dedicated


At Equifax, there is no such thing as the 'perfect candidate'
Seeing responsibilities and competencies laid out on paper can be confronting. At this stage of the application process, sometimes imposter syndrome can creep in and mess with our confidence. Please know, we list these items to give you an opportunity to show us your potential and how you
can grow and transform with us.

Your ability to demonstrate that you possess/have the real potential to develop the required capabilities, knowledge, experience and qualifications to perform in our roles is what we would like to hear from you. Where possible, you should support your claims with specific examples of what you have done and how you did it.

However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day!


Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

For US Applicants

If you'd like more information on your EEO rights under the law, please view our EEO Policy StatementEEO is the Law Declarations, and Nondiscrimination Provision
If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to GTA@equifax.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. 

Equifax participates in E-Verify and Right to Work (English and Spanish).

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