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Automation/SRE Engineer

  • Heredia, Costa Rica
  • Technology
  • Full time
  • J00131108

The Automation Engineer will help develop, manage and execute plans for building and deploying changes, improving reliability and performance, and improving the services provided by the technology team that supports software development tools. 

What you’ll do

  • Develop automation and processes needed to maintain applications, services, systems and infrastructure

  • Maintain services by measuring and monitoring key performance and service level indicators including availability, latency, MTTR, MTBF etc. Develop new metrics as needed. 

  • Use monitoring to improve availability and performance. Create alerts to find anomalies, perform root cause analysis.

  • Provide recommendations and implement new technologies that will improve visibility into the Equifax technology stack.

  • Practice sustainable incident response and postmortems, and create runbooks.

  • Provide operational support for CI/CD infrastructure.

  • Communicate with Operations and product teams.

What experience you need 

  • 5+ years of experience developing automation around CI/CD

  • 3-5 years of experience working with Cloud environments (GCP) along with related infrastructure components such as VPC, DNS, firewalls, Kubernetes, Helm etc.

  • 3-5  experience with Agile and DevOps concepts, developing monitoring architecture and implementing monitoring agents, dashboards, escalations and alerts using tools like Pagerduty, Datadog, grafana, data studio.

  • 3-5 Experience using or integrating CICD tools such as Jenkins, Maven, SonarQube, Nexus, GitHub

  • 3-5 years of experience with Bash, Python, or Groovy.

What could set you apart

  • You’ve built software or maintained systems in a highly secure, regulated or compliant industry

  • Cloud Certifications, Security Certifications on GCP or other clouds.

  • Experience with Atlassian tooling (e.g. JIRA, Confluence)

  • Experience with Infrastructure-as-Code (IAC) deployment pipelines and cloud deployments

  • Familiarity with Agile development practices

  • Experience in debugging, diagnosing, and trouble-shooting complex, production issues.

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative work spaces, free transportation and parking, subsidized cafeteria, solidarity association and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

For US Applicants

If you'd like more information on your EEO rights under the law, please view ourEEO Policy StatementEEO is the Law Declarations, and Nondiscrimination Provision
If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. 

Equifax participates in E-Verify and Right to Work (English and Spanish).