Unemployment Determination Clerk
The Unemployment Determination Specialist functions as the state expert for screening determinations and filing appeals for our clients. This position acts as a liaison between our customers and state unemployment agencies and is responsible for analyzing and responding to unemployment-related documents within predetermined time limits.
Receive and prioritize claim determinations and other unemployment related data. Analyze individual case information by reviewing data accessed through the PC, from documented telephone calls or document images, to determine if the facts warrant an appeal.
Using the details regarding an employee’s separation provided by the client, interpret and apply state laws and regulations in response to unemployment documents.
File written appeals to a state agency with all pertinent details within the time frame allowed by the state or departmental procedures.
Works as a team with our Unemployment Insurance Consultants to ensure accurate and necessary information retrieved from customers is documented clearly and thoroughly into our database.
Investigates and resolves state agency concerns with supervisor, other departments and/or State Relationship Managers in a timely manner.
What experience you need
High School Diploma or GED
1 year experience withGoogle Suite and Microsoft Office PC applications including Word, Excel, and Outlook
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Who is Equifax?
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
For US Applicants
If you'd like more information on your EEO rights under the law, please view ourEEO Policy Statement, EEO is the Law Declarations, and Nondiscrimination Provision.
If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to GTA@equifax.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.
Equifax participates in E-Verify and Right to Work (English and Spanish).