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Communications Specialist

  • Louisville, United States of America
  • Marketing
  • Full time
  • J00130658

Equifax Workforce Solutions’ Insights division is seeking a Communications Specialist who is a strategic thinker with exceptional writing and organization skills, meticulous attention to detail, and who excels in a fast-paced, deadline-driven environment. The Communications Specialist is a key contributor in supporting Insights’ content marketing and thought leadership strategy through the development of marketing content that effectively promotes our data solutions, with the goal of saving lives, fighting crime, preventing fraud and managing risk in society.

This individual develops communication materials that clearly describe Insights products and services, including business development proposals, presentations, brochures, product sheets, case studies, white papers, press releases, web content, blog articles, and email communications. 

Who is Insights, An Equifax Company?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, financial institutions, government agencies and consumers make critical decisions with greater confidence.  

Insights is a division of Workforce Solutions, Equifax's largest and fastest-growing business unit. Insights delivers breakthrough data and analytics to reduce people-based risk, mitigate fraud and meet compliance mandates. As the nation’s most comprehensive and trusted source of risk and criminal justice intelligence, we offer timely, reliable insights through vertical partners on AI-driven, SaaS-based cloud architecture. We enable commercial enterprises and government agencies to build trust and safety while improving operational efficiencies.

To accomplish our goals we focus on nurturing our people for career advancement and learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference. We are looking for talented team players to join us as we deliver on our mission of using data and technology for good.

What you'll do:

  • Develops content for use in a wide array of marketing tools that attracts prospective customers, generates interest, and aligns with Insights’ marketing and brand strategy.
  • Acts as project manager, preparing business development proposals for the organization. Works with a diverse group of subject matter experts to develop thorough, accurate, and interesting content. 
  • Guides proposal team in preparing the technical, legal, operational and cost components of the proposal, including understanding of the task, plan, past performance, and personnel requirements. Follows proposal writing and marketing communication standards for language, readability, consistency, and tone.
  • Manages the procurement inbox, researching emails regarding available RFPs that may match our solutions and target markets. 
  • Writes press releases highlighting product launches, events and customer successes.
  • Interviews or surveys customers to gather feedback and testimonials for use in case studies and white papers.
  • Ensures data accuracy and required approvals for all marketing materials by confirming with the appropriate internal stakeholders and external sources.
  • Maintains Equifax brand image and consistency by using layout templates with marketing-approved graphics and boilerplate content.
  • Sources, writes and posts content for Insights’ social media sites, such as LinkedIn, Twitter, and Facebook. 
  • Contributes to the Insights blog—helps develop the editorial calendar, generates article ideas, writes articles, sources guest authors, works in WordPress to formalize, edit, and publish content.
  • Creates/edits relevant content (e.g., sales sheets, white papers, case studies, executive summaries, etc.) to support current marketing campaign initiatives. 
  • Must be able to quickly develop an understanding of Insights’ technology strategy and be able to articulate its benefits to all prospects and customers.

What experience you need:

  • 3-5 years of experience in a similar role
  • Bachelor’s degree in communications, marketing, business, English or equivalent work experience

What could set you apart:

  • Exceptional creative writing, editorial, analytical, and research skills required
  • Strong verbal communication and interpersonal skills
  • Exceptional organization and project management skills
  • Ability to work under pressure, prioritize and manage multiple deadline-oriented projects simultaneously
  • Proven ability to work independently and with professionals at all organizational levels
  • Ability to lead the multi-functional process of developing effective marketing content
  • Independent worker with high level of initiative and follow through
  • Willingness and ability to collaborate in a team environment and contribute to Insights’ content marketing and thought leadership strategy 
  • Proficiency with Microsoft Office, particularly Word, PowerPoint and Excel. Experience with marketing automation software, such as HubSpot or Pardot is a plus.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran


Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

For US Applicants

If you'd like more information on your EEO rights under the law, please view ourEEO Policy StatementEEO is the Law Declarations, and Nondiscrimination Provision
If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to GTA@equifax.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. 

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