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Technical Business Analyst

  • Heredia, Costa Rica
  • Technology
  • Full time
  • J00130528

Implement complex infrastructure products through engineering and automation that enables configuration and service management. They will work to implement & support short and long-term roadmaps for their respective domains, participate in and provide feedback on systems engineering and design, provide input on the future execution of the delivery and management of environments with a strong emphasis on automation, security, performance, scalability and resilience.

What you’ll do

  • Prepare data for analysis by Financial team and SLT from several source systems into a coherent dataset

  • Build data visualization to answer questions of our data, using relationship through our data sources

  • Provide visibility of DCT program progress of application decomms, assets associated per site and area of opportunity.

  • Support with updating and writing documentation to ensure a sustainable and collaborative knowledge-base

  • Pinpoint and clarify key issues that need action, lead the response and articulate results clearly in actionable form. 

What experience you need  

  • BA/ BS in Computer Science or Information Technology degree or related

  • 5+ years of experience in information technology (IT) operations, programming, systems/software development or another IT related support area.

  • 5+ years experience with BI Reporting tools: Data Studio skills or Tableau and Excel/Google Spreadsheets (formulas)*

  • 5+ years experience with infrastructure or Asset Management or Inventory projects

  • 2+ years experience working Agile (Jira) and waterfall delivery experience

What could set you apart

  • Energy, Passion, Curiosity, Creativity and Continuous Learning and Sharing

  • Systems thinking, viewing the system as a whole, identify dependencies and cost associate it

  • Metrics driven improvements

  • Experience with using monitoring tools

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative work spaces, free transportation and parking, subsidized cafeteria, solidarity association and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

For US Applicants

If you'd like more information on your EEO rights under the law, please view ourEEO Policy StatementEEO is the Law Declarations, and Nondiscrimination Provision
If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. 

Equifax participates in E-Verify and Right to Work (English and Spanish).