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Customer Service Representative

  • West Des Moines, United States of America
  • Operations
  • Full time
  • J00130406

An individual with experience in a call center or contact center who is able to complete outbound/inbound calls, data entry and verify data and information using standard verification processes. The individual should possess strong collaborative skills and be willing to actively function in a team-oriented environment.  This is an in office position located in West Des Moines, IA.​


Total compensation $15.00 per hour. You will be bonus eligible from day 1- earn up to $375 a month (an extra $4,500 a year!) based on excellent performance.  Overtime is frequently available.

What You’ll Do

  • Validate/complete and document requested data through phone, fax or email contact

  • Analyze and research more in-depth data of information requested, utilizing appropriate resources 

What experience you need

  • 1-2 years customer service experience

  • High school diploma or GED

  • Extra Points for any of the Following

  • 1-2 years in a high-volume contact center or call center experience

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

For US Applicants

If you'd like more information on your EEO rights under the law, please view ourEEO Policy StatementEEO is the Law Declarations, and Nondiscrimination Provision
If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. 

Equifax participates in E-Verify and Right to Work (English and Spanish).