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Sales Enablement Instructional Designer, US Information Solutions

  • Atlanta, United States of America
  • Sales & Support
  • Full time
  • J00130393

The Sales Enablement Instructional Designer partners with Sales Leaders and Partners across the USIS business unit, diagnoses performance issues and learning needs, identifies appropriate training-based solutions, and designs and develops learning frameworks and curricula to facilitate achievement of the business unit’s goals. 

He/she will have the opportunity to advance and refine a newly developing Equifax University program, which is designed to provide ongoing developmental training opportunities for various roles across Equifax USIS, including sales, leadership, marketing, product, etc. The Sales Enablement Consultant will be responsible for implementing the strategic vision that ensures innovative, high-quality training opportunities are delivered with precision.

This position will report to the Sales Enablement Leader over Sales Effectiveness, as part of USIS Sales Operations & Enablement.

Who is Equifax? 

Equifax is a global data, analytics, and technology company. We believe knowledge drives progress. We blend unique data, analytics and technology with a passion for serving customers globally, to create insights to power the decisions that move people forward. ​We serve as a consumer advocate, steward of financial literacy, and champion of economic advancement. 

As an innovative global company that enables access to credit, we’re part of breakthrough collaborations and innovations that address complex social challenges such as social welfare, community relations and financial education for underprivileged youth. We establish relationships that create economically healthy communities. We help individuals gain financial independence by increasing access to capital for small businesses. And we provide young adults entering college or university with financial education tools. 

Regardless of location or role, the individual and collective work of our people makes a difference in our business. We are Powering the World with Knowledge and looking for talented team players to join us as we help people live their financial best. 

The Perks of being an Equifax Employee?

  • We offer excellent compensation packages with market competitive pay, comprehensive healthcare packages, 401k matching, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

  • Grow at your own pace through online courses at Learning @ Equifax.

About the Team

The Sales Ops & Enablement team is a dynamic team of A-players who work together to break down barriers and drive the modernization of the sales culture across Equifax and within the USIS Business Unit. We exist to increase predictable sales results by providing consistent, scalable enablement services that allow customer-facing professionals and their managers to add value in every customer interaction. Our team directly impacts selling time, win rates, deal sizes, sales technology, process and methodologies, etc.. And - we have a lot of fun winning as a team!


What You'll Do

  • Consult and collaborate with subject matter professionals on course design and development

  • Lead large-scale projects and influence leadership and stakeholders

  • Develop new learning experiences including instructor-led courses, interactive eLearning, and practical application exercises using modern tools and techniques and adult learning best practices

  • Analyze and improve existing L&D frameworks, and develop a training skills matrix

  • Evaluate the business unit’s overall learning requirements, business objectives, desired results, and constraints; conduct a skills assessment to identify specific training needs

  • Identify and implement improvements in training curriculum and courseware using industry-standard testing methods, needs analyses, and methods of redesigning training programs

  • Investigate available training methods and procedures to determine the most effective manner by which to meet specific learning needs

  • Measure and track learning completions, feedback, and ROI to drive future training prioritizations

  • Produce periodic L&D reports outlining learning needs accompanied by recommendations and implications, such as changes in operations, budget, or quality

  • Design and execute readiness and communication plans for launching programs across multiple divisions and verticals


  • 5+ years of learning development and instructional design experience in a corporate training environment, preferably in Technology, Financial Services or Sales organizations

  • Bachelor’s degree + in related discipline or equivalent experience

  • Strategic thinking skills with the ability to ask the needed big-picture questions that lead to process and team improvements; experience with consultation and the assessment of learning needs, proposing, designing, developing, delivering and measuring success of learning solutions

  • Strong eye for modern design aesthetic and an ability to follow a style guide to maintain brand

  • Proficiency with eLearning, video editing, and graphic design software - Articulate 360 including Storyline required. Premiere Pro, Camtasia, Illustrator, InDesign, etc. a plus

  • Demonstrated ability to communicate complex concepts concisely and clearly and to convert technical or complex information and concepts into easily understandable content

  • Previous experience and or knowledge of B2B selling principles and the ability to understand the challenges that the sales team encounters is a plus

  • Ability to perform research and ask smart questions to learn new content and concepts quickly, as you may be developing training on advanced concepts or products previously unfamiliar

  • Ability to develop a holistic view of performance problems, identify root causes, and suggest training-based solutions

  • Strong organizational, communications, relationship and project management skills, with the ability to meet tight deadlines, manage heavy workloads and prioritize tasks; ability to work with cross functional teams and leaders at all levels

  • Analytical, communication, interpersonal, and influencing skills

  • Collaboration skills including the ability to integrate and act upon the diverse perspectives of business unit managers, instructional designers, corporate HR and external vendors

  • Consulting skills including client-facing skills aimed at determining the client’s need, perceived roadblocks, business unit culture, and work environment issues

  • Knowledge of training and organizational development theories and practices, instructional design models, and e-learning standards (e.g. SCORM, LMS, ADDIE)

  • Project management skills and ability to organize and manage multiple priorities and/or projects

  • Risk mitigation skills to help eliminate potential roadblocks in the design and delivery of training programs

  • Strong business acumen and understanding of the impact of training on overall corporate performance

  • Excellent verbal, written, and presentation skills​

Success Attributes of an Equifax employee; does this describe you?

  • Accountability

  • Bravery

  • Curiosity

  • Collaboration

  • Think and act differently

  • Trust

  • Ownership

  • Decide-Execute-Ship

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

For US Applicants

If you'd like more information on your EEO rights under the law, please view ourEEO Policy StatementEEO is the Law Declarations, and Nondiscrimination Provision
If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. 

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