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Technical Writer

  • St. Louis, United States of America
  • Technology
  • Full time
  • J00129279

Would you like to join a team focused on producing high-quality technical documents for Equifax external customers and/or internal employees?  As an Equifax Technical Writer, you will have the opportunity to work with a talented team to produce technical documentation across the organization. You may work with design/branding teams to create standard documentation forms and work with development teams for creating/maintaining delivery methods. 

You will work with cutting edge tools to create written or visual product/process documentation, technical documentation and illustrations, user manuals, and/or training and demo materials. You are motivated by collaborating with multiple resources across a broad technical and business portfolio to create content. You thrive on using a modern approach to your technical writing: Collaborative tools, real-time crowdsourcing, topic reuse, automated publication and continuous delivery. You are the ideal candidate if you have excellent communication skills and the ability to deliver high-quality technical publications.

What you’ll do 

  • Work as a technical writer for complex technical or business software applications 

  • Create consistent documentation for enterprise customers, global implementation teams, and internal employees

  • Establish tools, templates, and methods to product effective documentation deliverables

  • Coordinate with design and branding teams to ensure compliance with content, format, and brand standards

  • Ensure that all publications are authored in accordance with Equifax and industry best practices

What experience you need  

  • BS or MS degree in English, Technical Writing or equivalent job experience 

  • Minimum of 5 years of experience producing effective user documentation based on audience analysis

  • Minimum of 5 years of experience using technical documentation tools, processes, and advanced delivery methods

  • Familiarity with Agile software development models and iterative production cadence

  • Experience with conforming writing style, content, and formatting using proprietary style guides 

What could set you apart

  • An understanding of HCM/ATS system integrations 

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

For US Applicants

If you'd like more information on your EEO rights under the law, please view ourEEO Policy StatementEEO is the Law Declarations, and Nondiscrimination Provision
If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to GTA@equifax.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. 

Equifax participates in E-Verify and Right to Work (English and Spanish).