Skip to main content

Client Account Director

  • Nottingham, United Kingdom
  • Sales & Support
  • Full time
  • J00128200

As our new Account Director you will engage proactively with clients on a consultative basis to learn its business, anticipate its needs and then create and develop strategic TDX solutions. You will understand the challenges faced by clients and adapt the use of TDX solutions to demonstrate a clear return on investment for the customer. You will become a “trusted advisor” to the client  to solve problems and deliver solutions. 

You  will develop a good understanding of the wider business to promote and sell the Equifax institution, in addition to products and solutions you will influence internal product development to implement strategies that help meet the changing needs of the client and market and add value for both TDX and its customer.


About TDX Group - An Equifax Company

We've been a pioneer in the debt recovery industry for over a decade, helping businesses drive fair and appropriate consumer treatment by using data and intelligence.

We meet the exacting standards of our clients who are some of the biggest banking, retail and utility names as well as the UK government. The key to TDX's success has been the scope to build and deliver industry-leading performance portfolios, combining precise execution with high quality analytical insight and continuous creativity to our partners.

What you’ll do 

  • Spend the majority of your time with existing clients on sales and post sales activities, creating seamless customer centricity and interaction

  • Create and drive effective strategic relationships with all key contacts and decision makers within each account in order to maximise business opportunities and ensure retention of top clients

  • Manage new sales opportunities and execute sales process from presentation through to contract negotiations and close, including

    • shaping value add strategic solutions

    • relating it to the customer’s business

    • creating compelling proposals

    • understanding the competitor’s strengths and weaknesses and differentiating proposals

    • providing technical solution development

    • building strong business cases

  • Understand client requirements and subsequently develop and implement appropriate services and account sales plans to win significant revenues and drive user adoption of Equifax solutions

  • Develop, implement and own financial plans and forecasts by client division and product group. Ensure the accurate completion of all  forecasts and account reporting

  • Maintain an active awareness of the market trends and networks (economic, regulatory, competitive and technology), to identify business opportunities, subsequently influencing and driving appropriate solutions

What experience you need 

  • Strong experience within a senior level business development role in financial services, utilities, telecoms, automotive or retail 

  • Strong product sales experience within debt services, CRA, data or SAS

  • Intermediate proven sales track record leading complex high value strategic customer relationships

  • Intermediate success as a large strategic account manager with proven revenue streams

  • Good demonstrable resilience and over performance in driving revenue, negotiating deals with long sales cycles and managing complex pricing negotiations

  • Good experience in presenting to senior-level decision makers

What could set you apart

  • Knowledge of TDX Products

We offer a wide range of company supported benefits including contributory pension, life cover, income protection, Bupa healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!

We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums. 

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

For US Applicants

If you'd like more information on your EEO rights under the law, please view ourEEO Policy StatementEEO is the Law Declarations, and Nondiscrimination Provision
If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. 

Equifax participates in E-Verify and Right to Work (English and Spanish).